Marketing and Events Assistant in Twickenham

£27,781 - £31,134 Fixed Term until 31 December 2026 Full time Richmond Hybrid working pattern, with approximately 2–3 days per week from the office and working from home.

Objective of the Role

Richmond and Wandsworth Councils are seeking a Marketing and Events Assistant to support the Tourism and Investment Marketing Manager in delivering visitor action plans, promotional programmes and high‑quality events. A key part of the role is helping to develop, maintain and promote the Visit Richmond brand and its digital platforms.

About the Role

You will play an active role in promoting Richmond upon Thames as a leading visitor destination. Your responsibilities will include:

• Marketing & Content
  • Creating and updating content for the Visit Richmond website and social media channels.
  • Supporting the development of promotional materials such as guides, leaflets, trails, videos and campaign assets.
  • Copywriting for digital platforms, marketing materials and visitor publications.
  • Producing marketing content linked to the Visit Richmond Partnership, including the annual guide.
• Events
  • Assisting with the organisation, marketing and delivery of Council‑led or partner‑led events.
  • Supporting on‑the‑day logistics where required.
• Data & Administration
  • Collecting and organising tourism and campaign data to inform marketing activity.
  • Maintaining accurate contact databases in line with information governance policies.
  • Monitoring shared inboxes and social media channels, responding to enquiries or directing them as needed.
  • Providing support to the Visit Richmond Partnership (e.g., invitations, minute‑taking).
  • Supporting broader High Streets and Local Growth initiatives as directed.

Essential Skills and Experience

• Excellent written and spoken English.
• Strong understanding of social media and digital marketing.
• Confident IT skills.
• An interest in tourism, the visitor economy and place promotion.

Key Dates

• Closing Date: 22 January
• Shortlisting Date: 28 January
• Interview Date: 6 February

This is a fixed term contract ending on the 31/12/2026. We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

Please note the application process for this role is anonymised. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.