At a Glance
- Tasks: Manage and enhance cloud infrastructure, ensuring reliable and secure digital services.
- Company: Join Richmond & Wandsworth Better Service Partnership, making a difference in local communities.
- Benefits: Enjoy 40 days annual leave, flexible working, and a generous pension plan.
- Other info: Inclusive workplace committed to equality and diversity.
- Why this job: Use modern tech to impact residents' lives positively while developing your skills.
- Qualifications: Experience with Microsoft Azure and cloud infrastructure is essential.
The predicted salary is between 46206 - 62451 £ per year.
Are you passionate about using modern technology to make a real difference to local communities? Join Richmond & Wandsworth Better Service Partnership and play a key role in delivering innovative, reliable and secure digital services that support vital public services. You'll have the opportunity to work with modern infrastructure technologies, develop your technical expertise, and help shape services that positively impact residents every day.
About the Role
As an Infrastructure Analyst, you will play a key role in ensuring the delivery, reliability, security and continuous improvement of critical IT infrastructure services that support Richmond and Wandsworth Better Service Partnership. You will work across a diverse and evolving technology estate, helping to maintain high-quality digital services that enable essential council services to be delivered to residents and communities. You will have the opportunity to manage and enhance modern cloud and infrastructure technologies, contribute to service improvement initiatives, and provide expert technical support within a live operational environment. Working with a high degree of technical autonomy, you will be trusted to resolve complex infrastructure issues, identify opportunities for optimisation, and contribute specialist expertise to infrastructure projects and change programmes. This is an exciting opportunity for an experienced infrastructure professional who enjoys solving technical challenges, driving improvements and working with modern Microsoft technologies in a service focused environment.
What You'll Be Doing
The Infrastructure Analyst is responsible for supporting, maintaining and improving the organisation's infrastructure platforms and services. Key responsibilities include:
- Provisioning, configuring and managing Azure cloud and private cloud infrastructure, including virtual machines, networking and storage.
- Monitoring infrastructure performance, capacity and costs, identifying risks, trends and opportunities for improvement.
- Implementing and maintaining security controls across infrastructure platforms to ensure compliance and protect critical services.
- Diagnosing and resolving complex infrastructure incidents and acting as a senior technical escalation point.
- Designing, developing and maintaining automation solutions and infrastructure-as-code deployments to improve efficiency and consistency.
- Creating and maintaining accurate technical documentation, operational procedures and system configurations.
- Providing technical expertise and guidance to colleagues while contributing to service improvement and solution design activities.
- Supporting infrastructure projects and change initiatives, ensuring solutions are secure, supportable and aligned to agreed standards.
- Working collaboratively within a live service environment where priorities may change in response to incidents, security issues or operational requirements.
Essential Qualifications, Skills and Experience
To be successful in this role, you will demonstrate:
- Strong experience managing and supporting Microsoft Azure and cloud-based infrastructure services within a complex enterprise environment.
- Experience working with virtualisation technologies and a sound understanding of enterprise infrastructure platforms.
- Experience administering Microsoft Active Directory and supporting associated Microsoft infrastructure services.
- In-depth knowledge of cloud architecture, networking concepts and infrastructure technologies, with the ability to diagnose and resolve complex technical issues.
- Experience operating with a high degree of technical autonomy in a live service environment, applying professional judgement to manage operational risks and service priorities.
- Experience delivering infrastructure improvements, automation and operational efficiencies, with the ability to contribute technical expertise to projects and service enhancement initiatives.
Indicative Recruitment Timeline
Closing Date: Sunday 26th July 2026. Shortlisting Date: W/C 27th July 2026 Interview Date: TBC We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.
Useful Information
Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Contact Details:
LB RICHMOND UPON THAMES & LB WANDSWORTH Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Analyst
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what LB RICHMOND UPON THAMES & LB WANDSWORTH values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges LB RICHMOND UPON THAMES & LB WANDSWORTH might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to LB RICHMOND UPON THAMES & LB WANDSWORTH
Let's not forget to apply directly through the LB RICHMOND UPON THAMES & LB WANDSWORTH website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure Analyst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at LB RICHMOND UPON THAMES & LB WANDSWORTH.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at LB RICHMOND UPON THAMES & LB WANDSWORTH. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at LB RICHMOND UPON THAMES & LB WANDSWORTH
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
