Arts Officer (Digital and Participation)

Salary Range: £36,432 - £39,000pa

Full time, Permanent

Location: Orleans House Gallery, Twickenham, UK

Objective of role:

You will play a key role in shaping how the gallery and its programmes engage with audiences online, ensuring our digital platforms reflect our mission of community-building through creativity. This role is about storytelling, engagement, and accessibility, using digital content to invite audiences into meaningful conversations about art, community, and the world around us. You are a creative thinker with a passion for the arts, skilled in multimedia content creation, digital strategy, and event-based digital production. You will work closely with artists, communities and audiences, creative sector partners and organisations as well as staff from across the council and elected Members.

About the role:

• Leading on the delivery and shaping of the digital content strategy showcasing our exhibitions, artists, and community programmes in engaging ways.
• Working closely with the Arts Programme and Partnership Manager and Programming Team.
• Create compelling multimedia content (videos, images, articles, and interactive features) that engages with existing and encourages new audiences, inspiring creativity and dialogue.
• Work closely with programmers, artists, educators, and local communities to capture authentic stories that highlight diverse voices and perspectives.
• Develop content that integrates live, digital, and hybrid experiences, ensuring that online audiences can engage meaningfully with our programmes.
• Support the development of our public facing programmes, through direct project management and delivery by commissioning, contracting, producing and partnering with arts organisations, artists and creatives.
• Work closely with programming teams to ensure accessibility and inclusivity, manage financial processes and budgets as well as financial targets for projects, including fundraising.
• Contribute to strategic initiatives and policies which increase the effectiveness of our services.
• Work with other council services and creative sector partners to increase the public benefit on shared priorities.
• Work flexibly across the service and provide support and cover for colleagues and senior staff as required.

Essential Qualifications, Skills and Experience:

• Demonstrated experience commissioning, contracting, and delivering digital or hybrid arts content and events, including managing timelines, budgets, and partnerships with arts organisations and creative practitioners.
• Proven ability to create engaging, high-quality multimedia content (including video, audio, photography, and written features) that communicates artistic and community narratives with clarity, creativity, and sensitivity to diverse perspectives.
• Knowledge of digital content creation tools (e.g. Adobe Creative Suite, Canva, video/audio editing software) and publishing platforms (e.g. CMS, social media, podcast platforms), with an understanding of what makes content engaging across different formats and channels.
• Experience of arts programme production, managing live events and coordinating projects with multiple partners and diverse audiences.
• Knowledge of digital platforms for communications, developing audiences and new artistic practices employing digital media.
• A willingness to learn about current best practice in arts project management, including issues related to working with artists, audience development and increasing public access, programming and effective management of available resources.

Closing date: Wednesday 23rd July (midnight).

Shortlisting Date: W/C 28th July.

Interview Date: 11th and 12th August (only).

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.