At a Glance
- Tasks: Help customers book appointments and provide friendly advice over the phone.
- Company: Lazy Carpets & Flooring, a team-focused company prioritising customer satisfaction.
- Benefits: Flexible hours, supportive team environment, and no prior experience needed.
- Other info: Perfect for students seeking flexible work while studying.
- Why this job: Join a friendly team and make a difference in customer experiences.
- Qualifications: Clear communication skills and a genuine desire to help customers.
The predicted salary is between 20000 - 25000 £ per year.
Lazy Carpets & Flooring is seeking a friendly individual for a telephone appointment booking role. This position is not telesales; you will assist customers by providing helpful advice and scheduling appointments for flooring estimators.
The role can be tailored to full-time or part-time hours, and prior flooring experience is not necessary. We value clear communication and a genuine willingness to assist our customers. You'll enjoy working in a team with a strong focus on customer satisfaction.
Customer Appointment Coordinator - Flexible Hours employer: Lazy Carpets & Flooring
Lazy Carpets & Flooring is an excellent employer that prioritises a supportive work culture and flexible hours, making it ideal for those seeking a balance between work and personal life. With a strong emphasis on teamwork and customer satisfaction, employees are encouraged to grow their skills in a friendly environment where every contribution is valued. Join us to be part of a company that truly cares about its staff and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Appointment Coordinator - Flexible Hours
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Lazy Carpets & Flooring and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Lazy Carpets & Flooring and let us see your personality shine through!
We think you need these skills to ace Customer Appointment Coordinator - Flexible Hours
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Lazy Carpets & Flooring.
Get Familiar with Our Brand:Before applying, take some time to learn about Lazy Carpets & Flooring and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Lazy Carpets & Flooring
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Lazy Carpets & Flooring.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Lazy Carpets & Flooring will surely appreciate.
