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- Tasks: Support daily operations in a busy Fire & Security company and coordinate engineers.
- Company: Join a dynamic Fire & Security company with a focus on teamwork.
- Benefits: Competitive salary based on experience and opportunities for growth.
- Other info: Three positions available in Tolworth, Fulham, or London.
- Why this job: Be the backbone of operations and ensure safety while enhancing your admin skills.
- Qualifications: Previous admin experience and strong communication skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
We are seeking an organised and proactive Administrator to support the daily operations of a busy Fire & Security company across various locations. The role involves coordinating engineers, managing customer communications, maintaining compliance records, and supporting general office operations.
Key Responsibilities
- Provide administrative support to management and engineering teams
- Manage incoming calls, emails, and customer enquiries professionally
- Coordinate engineer schedules, appointments, and service visits
- Process job sheets, quotations, purchase orders, and invoices
- Maintain accurate customer records and documentation
- Ensure service reports and compliance certificates are correctly filed
- Support compliance requirements including NSI, SSAIB, and BAFE documentation
- Liaise with customers and engineers regarding job updates and attendance
- Monitor completion of works and follow up outstanding paperwork
- Assist with health & safety administration and internal procedures
- Prepare reports and update internal systems/databases
- Order office supplies and support general office administration
- Deliver excellent customer service and resolve queries efficiently
- Support wider operational activities as required
Skills & Experience
- Previous administration experience essential
- Strong organisational and multitasking abilities
- Excellent communication and customer service skills
- Good knowledge of Microsoft Office (Word, Excel, Outlook)
- Ability to work independently and within a team
- High attention to detail and accuracy
- Fire & Security industry experience desirable
- Experience coordinating field engineers or service teams preferred
Personal Attributes
- Professional and reliable
- Proactive with a positive attitude
- Able to prioritise workload effectively
- Calm and adaptable in a fast-paced environment
Salary will be dependant on experience. 3 positions available - located in Tolworth / Fulham or London.
Administrator employer: Lazerbeam Fire & Security
Contact Detail:
Lazerbeam Fire & Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the fire and security industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to administration roles. Think about how your previous experience aligns with the responsibilities listed in the job description, and be ready to share specific examples.
✨Tip Number 3
Show off your organisational skills! During interviews, highlight how you've managed schedules or coordinated teams in the past. This will demonstrate that you're the proactive administrator they need.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your previous administration experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your organisational skills and customer service experience, as these are key for us in the Fire & Security industry.
Show Off Your Communication Skills: Since you'll be managing customer communications, it's important to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Lazerbeam Fire & Security
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Administrator role. Familiarise yourself with the Fire & Security industry, especially compliance requirements like NSI, SSAIB, and BAFE documentation. This will show that you're proactive and genuinely interested in the position.
✨Show Off Your Organisational Skills
During the interview, be ready to discuss how you've managed multiple tasks in previous roles. Use specific examples to illustrate your organisational and multitasking abilities. Highlight any experience coordinating schedules or managing customer communications, as this is crucial for the role.
✨Communicate Like a Pro
Excellent communication is key for an Administrator. Practice answering common interview questions clearly and confidently. Be prepared to demonstrate how you handle customer enquiries and resolve issues efficiently, as this will reflect your customer service skills.
✨Be Ready to Adapt
The role requires someone who can stay calm and adaptable in a fast-paced environment. Think of examples where you've successfully navigated changes or unexpected challenges in your previous jobs. This will help convey your reliability and positive attitude to the interviewers.