At a Glance
- Tasks: Welcome guests and provide a memorable experience with top-notch service.
- Company: A beautiful hotel known for its extraordinary guest experiences.
- Benefits: Personal development opportunities, supportive culture, and a chance to grow your career.
- Other info: Be part of a vibrant culture that values creativity and teamwork.
- Why this job: Join a passionate team and make every guest feel at home.
- Qualifications: Friendly attitude and a willingness to learn about hospitality.
This beautiful hotel work with some of the most talented and unique individuals in their business, who always ensure the extraordinary guest experience of the hotel.
It is, after all, their people that bring their vision to life.
As a member of the the hotel family, they will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation.
Supported by their annual personal development planning, tailored learning opportunities and their Academy programs you will be a part of creating a bespoke experience.
As an employee, you are expected to provide guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery.
Additionally the execution of your position will be in accordance to the company policies, standards and procedures.
The company values are the fundamental spirit on how we reach our goals.
As an ambassador of the hotel chain, you will be entrusted with their values and expected to further enrich the We Care culture: Passion - Personality - Respect - Working Together - Creativity
This job description is intended to illustrate the main duties and responsibilities of the role.
It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.
Responsibilities
To welcome guests in a professional, friendly manner to ensure guests immediately feel at home.
To escort all guests when possible.
To park cars and retrieve them according to Hotel Standards. Holding keys safely whilst ensuring the cars are safely parked at all times.
To maintain cleanliness and order on the driveway.
To have knowledge of the area including assisting guests with directions.
To deliver and collect luggage promptly and according to hotel standards.
To load and unload luggage into guests cars or taxis.
Handle all personal items with care so that no damage occurs.
To maintain accurate records of the movement of luggage in and out of the hotel.
Exceeding our guests' expectations by providing discreet and personalised service.
We look forward to seeing your CV in relation to this fabulous opportunity
Guest Services Assistant in Sunningdale employer: Layka Recruitment
Layka Recruitment is an excellent employer that values its employees by fostering a supportive and collaborative work culture in Egham. With a focus on professional development, the company offers numerous growth opportunities and encourages team members to enhance their skills while contributing to meaningful projects. Employees enjoy a dynamic work environment where their contributions are recognised and rewarded, making it a truly rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Services Assistant in Sunningdale
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Layka Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Layka Recruitment
Don't be shy about reaching out to Layka Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Services Assistant in Sunningdale
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Layka Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Layka Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
