We are recruiting for a Client Liaison Officers to work within their Customer Services Team. This is a full-time role, with the option of hybrid working, based in Staines Upon Thames. Client Liaison Officers provide essential administrative support in processing accreditation case work from initial customer enquiry to maintenance of accreditation at a pace, quality and cost which meets customer expectations and business objectives. objectives. This customer service and administrative role is a key interface between our customers, technical staff, sub-contractors and the public. As a Customer Liaison Officer, you will: Coordinate visit arrangements Provide customers with visit confirmations and quotes Coordinate and book travel arrangements Progress accreditation casework in line with company process and policy Maintain and update databases Respond to internal and external enquiries Perform general administration tasks Support other teams and departments Assist in organising meetingsIt is expected that the successful candidate will: Have excellent customer service skills Display accurate written and clear verbal communication skills Have demonstrable experience of working as part of a team Be able to prioritise workload to meet deadlines Have good knowledge of Microsoft Office softwareIf you have passion service, please get in touch
Customer Liaison Officer in Staines employer: Layka Recruitment
This hotel is an exceptional employer, fostering a vibrant work culture where every team member is valued and encouraged to grow. With a strong emphasis on personal development through tailored learning opportunities and a supportive environment, employees are empowered to deliver extraordinary guest experiences while embodying the core values of Passion, Personality, Respect, Working Together, and Creativity. Located in a beautiful setting, this hotel not only prioritises employee well-being but also offers unique advantages such as a collaborative atmosphere and a commitment to excellence in service delivery.
