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For Companies At a Glance
- Tasks: Deliver outstanding customer service through phone, email, and online inquiries.
- Company: Leading recruitment agency with a focus on exceptional customer experiences.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and personal development opportunities.
- Why this job: Join a supportive team and make a real difference in customer care.
- Qualifications: Detail-oriented, strong communication skills, and a team player.
The predicted salary is between 28800 - 43200 £ per year.
A leading recruitment agency is seeking a passionate full-time customer service agent in Poyle. You will provide exceptional customer experiences, managing inquiries via phone, email, and online. Ideal candidates are detail-oriented team players with strong communication skills.
The role offers a competitive salary and benefits like 25 days of holiday, a pension scheme, and personal development opportunities, in a supportive working environment.
Logistics Customer Care Specialist employer: Layka Recruitment
Contact Detail:
Layka Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Customer Care Specialist
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent achievements can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing exceptional customer experiences, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and eager to learn more about the role and the company culture, which is super important for a customer care position.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals who want to make a difference in customer service.
We think you need these skills to ace Logistics Customer Care Specialist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about providing exceptional experiences and are excited about the role.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in customer service. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise: In your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure to communicate your key points effectively without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Layka Recruitment
✨Know the Company Inside Out
Before your interview, do some research on the recruitment agency. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Logistics Customer Care Specialist, strong communication is key. Prepare examples of how you've successfully managed customer inquiries in the past, whether via phone, email, or online. Practise articulating these experiences clearly and confidently.
✨Demonstrate Attention to Detail
In this role, being detail-oriented is crucial. Be ready to discuss specific instances where your attention to detail made a difference in your previous jobs. This could be anything from resolving a complex customer issue to ensuring accurate order processing.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the position. Consider asking about the team dynamics, training opportunities, or how success is measured in the role. It’s a great way to demonstrate your proactive attitude.
