At a Glance
- Tasks: Support customs and freight operations, assist clients with import/export processes, and troubleshoot issues.
- Company: Layka Recruitment, a dynamic team in Ashford, UK.
- Benefits: Hybrid work options, competitive pay, and opportunities for skill development.
- Other info: Great opportunity to learn new technologies in a supportive environment.
- Why this job: Join a growing field and help clients navigate the exciting world of imports and exports.
- Qualifications: Strong background in imports/exports and excellent customer service skills.
The predicted salary is between 30000 - 40000 € per year.
Layka Recruitment is looking for a Technical Support Specialist in Ashford, UK. The role involves providing support for customs and freight forwarding operations, assisting clients with import/export processes, and troubleshooting issues.
Ideal candidates will possess:
- A strong operational background in imports/exports
- Excellent customer service skills
- A positive willingness to learn new technologies
Hybrid work options available post-probation.
Customs & Freight Tech Support Specialist (Hybrid Overtime) in Kent employer: Layka Recruitment
Layka Recruitment is an excellent employer, offering a dynamic work culture that values innovation and collaboration in the heart of Ashford, UK. With a strong focus on employee growth, we provide comprehensive training and development opportunities, alongside the flexibility of hybrid working arrangements post-probation, ensuring a healthy work-life balance. Join us to be part of a supportive team dedicated to delivering exceptional service in the customs and freight forwarding sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customs & Freight Tech Support Specialist (Hybrid Overtime) in Kent
✨Tip Number 1
Network like a pro! Reach out to folks in the customs and freight forwarding industry on LinkedIn. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your skills! If you've got experience with import/export processes, make sure to highlight that in conversations. Share specific examples of how you've solved problems or improved operations.
✨Tip Number 3
Prepare for the tech side! Brush up on any relevant technologies or software used in customs and freight. Being tech-savvy will definitely give you an edge during interviews.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and connect with potential employers. Don’t miss out on the chance to land that dream job!
We think you need these skills to ace Customs & Freight Tech Support Specialist (Hybrid Overtime) in Kent
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight any relevant experience you have in customs and freight forwarding. We want to see how your background aligns with the role, so don’t hold back on those details!
Customer Service is Key:Since this role involves a lot of client interaction, emphasise your customer service skills. Share examples of how you've helped clients in the past, as this will show us that you’re ready to tackle any challenges that come your way.
Be Tech-Savvy:We’re looking for someone who’s willing to learn new technologies. Mention any tech tools or software you’ve used in previous roles, and don’t forget to express your enthusiasm for picking up new skills!
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for the role!
How to prepare for a job interview at Layka Recruitment
✨Know Your Customs and Freight Basics
Make sure you brush up on your knowledge of customs regulations and freight forwarding processes. Being able to discuss specific import/export scenarios will show that you’re not just familiar with the theory but can apply it practically.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided excellent customer service, especially in technical support roles. Highlight how you resolved issues and maintained a positive relationship with clients, as this is crucial for the role.
✨Be Ready to Troubleshoot
Expect to face some hypothetical troubleshooting scenarios during the interview. Practice articulating your thought process clearly when solving problems, as this will demonstrate your analytical skills and ability to think on your feet.
✨Embrace the Tech Side
Since the role involves learning new technologies, be prepared to discuss any relevant tech tools or software you’ve used in the past. Showing enthusiasm for learning and adapting to new systems will make you stand out as a candidate.
