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- Tasks: Support sales and service operations, prepare quotes, and coordinate trade shows.
- Company: Established UK engineering firm known for precision and a supportive team.
- Benefits: Early finish on Fridays, 25 days holiday, and annual salary reviews.
- Other info: Opportunity to travel and engage with global customers.
- Why this job: Join a close-knit team and make an impact in a dynamic engineering environment.
- Qualifications: Experience with CRM systems and sales office administration required.
The predicted salary is between 30000 - 40000 £ per year.
My client is a well-established UK engineering organisation specialising in advanced test and motion simulation technology. They supply highly technical systems to global customers and are known for their long-standing reputation, precision engineering and supportive, close-knit team environment.
Overall Purpose of the Role
To support the Sales, Service and Marketing functions by coordinating the day-to-day operations of the sales office. This includes preparing timely quotes, supporting parts and service revenue growth, managing sales administration processes, and coordinating trade shows and exhibitions. The role ensures that all enquiries and opportunities are handled efficiently and professionally.
Reports to: Director of Sales & Marketing
Main Duties & Accountabilities
- Sales & Service Support
- Prepare timely quotes for parts, service and support contracts
- Handle internal sales enquiries and assist with support contract renewals
- Proactively follow up with customers to help drive service and parts revenue
- Field incoming sales calls and manage associated documentation
- Sales Administration
- Maintain CRM updates and reporting
- Complete and manage tender documentation
- Coordinate the distribution of sales tools including templates, price lists and marketing collateral
- Support routine administrative duties within the sales office
- Marketing & Event Coordination
- Organise trade shows and exhibitions, including venue bookings, logistics and shipment of materials
- Support website administration alongside internal teams and external contractors
- Project Coordination
- Support multiple concurrent projects, ensuring deadlines are met
- Act as a primary point of contact for internal teams for documentation and project requirements
- Record and distribute minutes and action points from monthly sales meetings
- Compliance & Documentation
- Review customer terms and conditions to identify obligations or risks and raise them appropriately
- Liaise with internal departments, suppliers, subcontractors and distributors
- Travel
- Travel to customer and contractor sites within the UK when required
Skills & Experience Required
- Experience using CRM systems (e.g. Salesforce)
- Background in sales office administration
- Experience organising trade shows or exhibitions
- Strong proficiency in Microsoft Word, Excel, PowerPoint and Outlook
- European language skills advantageous
Fantastic benefits including early finish on a Friday, 25 days holiday plus annual salary reviews.
Sales Administrator & Service Manager in Hythe employer: Layka Recruitment
Contact Detail:
Layka Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator & Service Manager in Hythe
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering sector and let them know you're on the hunt for a Sales Administrator & Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their advanced test and motion simulation technology, so you can impress them with your knowledge and show that you're genuinely interested in what they do.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in sales office administration and CRM systems makes you the perfect fit for the role. Highlight your organisational skills and ability to manage multiple projects, just like they need.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Administrator & Service Manager in Hythe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Sales Administrator & Service Manager role. Highlight your experience with CRM systems and any relevant sales office administration skills. We want to see how you can fit into our close-knit team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your experience with trade shows and exhibitions, as that’s a big part of what we do.
Show Off Your Skills: Be sure to showcase your proficiency in Microsoft Office and any other relevant tools. If you've got experience managing documentation or coordinating projects, let us know! We love candidates who can juggle multiple tasks efficiently.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Layka Recruitment
✨Know Your Stuff
Make sure you understand the company’s products and services inside out. Research their advanced test and motion simulation technology, and be ready to discuss how your skills can support their sales and service functions.
✨Showcase Your CRM Skills
Since experience with CRM systems like Salesforce is crucial, be prepared to share specific examples of how you've used these tools in past roles. Highlight any successes you've had in managing sales processes or improving efficiency.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in sales administration and customer service. Think of scenarios where you’ve successfully handled enquiries or coordinated events, and be ready to explain your thought process.
✨Demonstrate Team Spirit
This role involves working closely with various teams, so show that you’re a team player. Share experiences where you collaborated effectively with others, whether in project coordination or during trade shows, to highlight your ability to fit into their close-knit environment.