At a Glance
- Tasks: Coordinate busy reception, handle service bookings, and support management.
- Company: Join a dynamic automotive company near Hounslow with a focus on quality service.
- Benefits: Earn up to £32,000 with paid overtime and flexible shifts.
- Why this job: Be part of a resilient team delivering top-notch customer service in a fast-paced environment.
- Qualifications: Looking for someone who can provide high-quality service and has strong communication skills.
- Other info: Shifts include weekends; perfect for students seeking flexible work hours.
We are recruiting for a resilliant Front of House Service Coordinator to support with the coordination and maintenance for an Automotive Company based near Hounslow. Working a mixture of shifts from 07:00am to 18:00pm and alternate Saturday Morning shifts. (Overtime Paid) Paying up to £32,000 Front of House and Service Coordinator duties to include: * Busy Reception coordination * Handle Service bookings, Plans and Customer contact * Arranging & Communicating with the workshop to arrange repairs * Creation of job cards, typing of estimates, payment requests * Support the Director and General manager If you can deliver a great service to a high quality standard, we would like you to get in touch
Front Of House - Service Coordinator employer: Layka Recruitment
Contact Detail:
Layka Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House - Service Coordinator
✨Tip Number 1
Familiarize yourself with the automotive industry and the specific services offered by the company. This knowledge will help you speak confidently about how you can contribute to their operations during the interview.
✨Tip Number 2
Practice your customer service skills, as this role heavily involves interacting with clients. Think of examples from your past experiences where you successfully handled customer inquiries or resolved issues.
✨Tip Number 3
Be prepared to discuss your organizational skills and how you manage multiple tasks simultaneously. The role requires coordination between various departments, so showcasing your ability to juggle responsibilities will be key.
✨Tip Number 4
Show enthusiasm for the role and the company. Research their values and mission, and be ready to explain why you want to work specifically for them. A genuine interest can set you apart from other candidates.
We think you need these skills to ace Front Of House - Service Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Front of House Service Coordinator position. Highlight key responsibilities such as busy reception coordination and customer contact, and think about how your experience aligns with these tasks.
Tailor Your CV: Customize your CV to emphasize relevant experience in service coordination, customer service, and administrative tasks. Use specific examples that demonstrate your ability to handle service bookings and communicate effectively with both customers and workshop teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering high-quality service. Mention your resilience and ability to work under pressure, as well as your availability for the required shifts, including alternate Saturday mornings.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Front of House role.
How to prepare for a job interview at Layka Recruitment
✨Show Your Customer Service Skills
As a Front of House Service Coordinator, you'll be the first point of contact for customers. Be prepared to share examples of how you've successfully handled customer inquiries or complaints in the past.
✨Demonstrate Your Organizational Abilities
This role requires excellent coordination skills. Highlight your experience with managing schedules, bookings, and communication between different teams, especially in a busy environment.
✨Familiarize Yourself with Automotive Terminology
Since this position is within an automotive company, having a basic understanding of automotive terms and processes will show your commitment and readiness for the role.
✨Prepare Questions for the Interviewers
Engage with the interviewers by preparing thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your interest and enthusiasm for the position.