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- Tasks: Support customers from inquiry to maintenance with top-notch admin skills.
- Company: Join a professional corporate team focused on customer satisfaction and business success.
- Benefits: Enjoy 25 days holiday, hybrid work, private healthcare, and more perks!
- Why this job: Be part of a dynamic team that values communication and teamwork while making an impact.
- Qualifications: Excellent customer service skills and experience in team collaboration are essential.
- Other info: Salary ranges from £25000 to £27000 per annum.
The predicted salary is between 25000 - 27000 £ per year.
Our professional and corporate client is recruiting for a Customer Liaison Officer (customer services) to provide essential administrative support from initial customer enquiry to maintenance at a pace, quality and cost which meets customer expectations and business objectives.
Benefits include: 25 days holiday, hybrid working, private healthcare and health cash plan plus much more!
As a Customer Liaison Officer (customer services), you will:
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Coordinate visit arrangements
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Provide customers with visit confirmations and quotes
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Coordinate and book travel arrangements
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Progress casework in line with company process and policy
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Maintain and update databases
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Respond to internal and external enquiries
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Perform general administration tasks
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Support other teams and departments
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Assist in organising meetings
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Have excellent customer service skills
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Display accurate written and clear verbal communication skills
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Have demonstrable experience of working as part of a team
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Be able to prioritise workload to meet deadlines
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Have good knowledge of Microsoft Office software
Salary: £25000 – £27000 per annum, plus benefits
Client Liaison Officer employer: Layka Recruitment
Contact Detail:
Layka Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Liaison Officer
✨Tip Number 1
Familiarize yourself with the specific customer service processes and policies of our company. Understanding how we operate will help you demonstrate your alignment with our objectives during the interview.
✨Tip Number 2
Highlight your experience in coordinating travel arrangements and managing schedules. Be ready to share specific examples of how you've successfully handled similar tasks in previous roles.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel and Outlook. Being proficient in these tools is crucial for maintaining databases and managing communications effectively.
✨Tip Number 4
Prepare to discuss your teamwork experiences. We value collaboration, so think of instances where you've worked closely with others to achieve a common goal and how that can translate to our environment.
We think you need these skills to ace Client Liaison Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Client Liaison Officer position. Highlight the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customize your CV to reflect your experience in customer service and administrative support. Emphasize your skills in communication, teamwork, and Microsoft Office proficiency, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to meet customer expectations. Use specific examples from your past experiences to demonstrate how you align with the company's objectives.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Clear and accurate communication is essential for this role, so make sure your application reflects that.
How to prepare for a job interview at Layka Recruitment
✨Showcase Your Customer Service Skills
Make sure to highlight your previous experience in customer service roles. Share specific examples of how you've successfully handled customer inquiries and resolved issues, as this will demonstrate your ability to meet customer expectations.
✨Demonstrate Organizational Abilities
Since the role involves coordinating visit arrangements and managing multiple tasks, be prepared to discuss how you prioritize your workload. Provide examples of how you've effectively managed your time and organized tasks in past positions.
✨Familiarize Yourself with Microsoft Office
As good knowledge of Microsoft Office is essential for this position, brush up on your skills before the interview. Be ready to discuss how you've used these tools in previous roles to maintain databases or create reports.
✨Prepare for Teamwork Questions
The job requires working as part of a team, so think about your experiences collaborating with others. Prepare to share stories that illustrate your ability to work well in a team environment and support colleagues effectively.