At a Glance
- Tasks: Coordinate international exports, manage orders, and ensure timely delivery of products.
- Company: Join a dynamic export operation with a supportive team culture.
- Benefits: Competitive salary, bonus, and great benefits package.
- Why this job: Gain real responsibility in global logistics and build lasting relationships.
- Qualifications: Strong communication skills and a knack for problem-solving.
- Other info: Fast-paced environment with structured hours and varied daily tasks.
The predicted salary is between 24000 - 32000 £ per year.
This is a fast-paced, hands-on role at the heart of an export operation. As an Export Account Operator, you’ll be the key link between overseas customers, suppliers, warehouses, and freight partners—making sure high-quality chilled and ambient products reach global markets smoothly, compliantly, and on time. If you enjoy coordination, problem-solving, and international logistics, this role puts you right where the action is.
Salary: £28,000 per annum plus bonus
Great benefits package
Onsite role: no hybrid working
Structured working hours in a fast-paced, supportive environment
What will my role entail as an Export Account Operator?
- Act as primary point of contact for export customers, building strong and lasting working relationships
- Receive and manage export orders from overseas customers, ensuring accuracy and completeness
- Coordinate the end-to-end ordering process to ensure export orders are supplied in full and on time
- Place orders with branded products
- Check inbound delivery notes and supplier invoices against purchase orders, resolving any discrepancies, shortages, or damages
- Develop strong relationships with suppliers and proactively manage supply challenges
- Liaise closely with the warehouse to meet shipment deadlines for chilled and ambient airfreight exports
- Book inbound stock and prepare sales invoices using SAP
- Prepare and issue all required export documentation
- Work with consular service providers to obtain certified and legalised export documents
- Submit APHA and HMI applications for produce shipments
- Complete export declarations with HMRC using ASM Sequoia
- Make bookings and maintain ongoing communication with freight forwarders
- Keep customers fully informed with accurate shipment updates
- Authorise purchase invoices for payment
- Maintain organised correspondence files for each export customer
- Complete shipment costings to monitor gross margin performance and invoice status
Why This Role Is Exciting
- Exposure to international exports and global supply chains
- A varied role combining customer service, logistics, compliance, and finance
- Real responsibility and ownership of shipments from order to delivery
- Opportunity to build strong relationships across suppliers, customers, and logistics partners
- A dynamic environment where no two days are the same
Export Account Operator in Ashford employer: Layka Recruitment
Contact Detail:
Layka Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Account Operator in Ashford
✨Tip Number 1
Network like a pro! Reach out to people in the export and logistics industry on LinkedIn. Join relevant groups and engage in discussions to get your name out there. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of international logistics and compliance. We recommend researching common interview questions for export roles and practising your answers. Show them you’re ready to tackle the fast-paced environment head-on!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role. We love a proactive candidate!
✨Tip Number 4
Apply through our website for the best chance at landing that Export Account Operator role. We make it easy for you to showcase your skills and experience directly to the hiring team. Let’s get you into that exciting role!
We think you need these skills to ace Export Account Operator in Ashford
Some tips for your application 🫡
Show Your Coordination Skills: In your application, highlight any experience you have in coordinating projects or managing logistics. We want to see how you can keep everything running smoothly, just like you would in the Export Account Operator role.
Be Detail-Oriented: Make sure to emphasise your attention to detail. This role involves managing orders and ensuring accuracy, so let us know about times you've caught discrepancies or handled complex information without a hitch.
Demonstrate Problem-Solving Abilities: Share examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and come up with effective solutions, especially in fast-paced environments like ours.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming an Export Account Operator with StudySmarter.
How to prepare for a job interview at Layka Recruitment
✨Know Your Logistics
Familiarise yourself with the basics of international logistics and export processes. Brush up on terms like 'freight forwarders', 'export documentation', and 'supply chain management'. This knowledge will help you speak confidently about the role and demonstrate your understanding of what it takes to keep operations running smoothly.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved issues or improved processes. Think about times when you had to coordinate between different parties or manage discrepancies. This will show that you can handle the fast-paced nature of the job and think on your feet.
✨Build Rapport with Interviewers
Since this role involves building strong relationships, practice how you can connect with your interviewers. Be personable, ask questions about their experiences, and show genuine interest in the company culture. This will not only make you memorable but also demonstrate your ability to foster relationships.
✨Prepare for Technical Questions
Expect questions related to specific software and processes mentioned in the job description, like SAP and HMRC declarations. Brush up on these tools and be ready to discuss how you've used similar systems in the past. This preparation will show that you're ready to hit the ground running.