At a Glance
- Tasks: Deliver top-notch customer service and resolve queries via phone, email, and online.
- Company: Join a growing team in a dynamic Colnbrook office.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Fast-paced environment with a focus on teamwork and problem-solving.
- Why this job: Be the voice of the company and make a real difference in customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24960 - 28000 £ per year.
Due to the ongoing growth of our client, we are recruiting a vacancy for a full-time customer service agent to join the team in their Colnbrook office.
You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience.
You’ll be computer literate and capable of multi-tasking in a fast-paced environment.
Your enthusiasm to find and fix problems will be where you excel, with clear communication skills to keep others informed whilst being accountable, diligent and always working with your team to deliver the perfect experience for all customers.
Job profile: Excellent interpersonal and active listening skills.
Clear communication skills and a strong command of the English language.
Strong attention to detail.
Ability to work well in a team.
Multitasking skills and good organisational abilities Listen carefully and understand customers’ circumstances and needs.
Answering all customer queries/bookings via Phone, Email, and internet.
Be proactive in resolution of any queries, dealing with both internal and external customers To achieve your individual daily targets as set by the Customer Service Manager.
Chasing delivery reports as to keep clients informed on their deliveries.
General administrative tasks.
Assist with receiving and processing shipments.
Help with fu...
Customer Services Executive employer: Layka Connect
Join a dynamic team in Colnbrook where your passion for customer service will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth, offering training and development opportunities to help you excel in your role. With a focus on delivering exceptional customer experiences, you'll find a supportive environment that encourages innovation and teamwork.
