FOH & Bar Staff

FOH & Bar Staff

Full-Time No home office possible
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At a Glance

  • Tasks: Be the face of Layered Reality, welcoming guests and crafting drinks with flair.
  • Company: Join a pioneering team in immersive entertainment blending storytelling and technology.
  • Benefits: Enjoy a fun work environment, social events, discounts, and a birthday voucher.
  • Why this job: Experience a unique blend of hospitality and immersive entertainment while making lasting memories.
  • Qualifications: Enthusiastic individuals with a positive attitude; experience in hospitality is a plus.
  • Other info: Flexible shifts available; join us in celebrating diversity and inclusion!

Join the Layered Reality team as FOH & Bar Staff at The War of the Worlds: The Immersive Experience (www.thewaroftheworldsimmersive.com), where innovation meets entertainment. Layered Reality™ is a pioneer in immersive entertainment, blending captivating storytelling, cutting‑edge technology, and exceptional customer service. Our unique approach combines live theatre, digital technology (virtual reality, projection mapping, and holograms), and physical sensations (sight, sound, smell, touch, and movement) to craft unforgettable immersive experiences.

Position Summary

As a member of our Front of House (FOH) & Bar team, you will be the face of Layered Reality and play a pivotal role in creating unforgettable experiences for our guests. With a variety of positions and responsibilities, each day will bring fresh challenges and opportunities. You\’ll be at the heart of the guest experience where you will welcome and assist guests, ensure their comfort, and work the bar with flair and precision. Your enthusiasm and attention to detail will leave a lasting impact in our unique, immersive setting, where immersive entertainment meets hospitality. Join us for a journey like no other!

Benefits

  • Fun working environment.
  • Company social events.
  • Discounted food, drinks & theatre tickets.
  • Love2Shop Voucher on your LR Birthday.

Scope & Responsibilities

  • Within the FOH areas, your tasks will include greeting guests with warmth and professionalism, conducting ticket checks, supporting entry procedures and providing assistance during in‑show operations.
  • Your role will involve promoting and upselling merchandise and photos related to the immersive experience, enhancing guest engagement and immersion.
  • In the Bar capacity, you will be waiting tables and crafting a variety of drinks and cocktails.
  • Delivering exceptional customer service is a key aspect of your role, as you address guest enquiries and concerns promptly and effectively.
  • Your objective in both roles will be to boost sales throughout the venue and enhance the guest experience by skillfully upselling our themed products, thereby immersing guests fully in their experience.

Desired Attributes

  • A positive attitude and commitment to delivering exceptional customer service.
  • Strong verbal communication skills.
  • A good attention to detail and the ability to multitask efficiently in a fast‑paced environment.
  • Excellent presentation skills, maintaining a professional appearance at all times.
  • The ability to remain calm and composed under pressure.
  • Strong problem‑solving skills.
  • Knowledge of food & beverage operations.
  • Confidence in working as part of a team and independently.
  • Flexibility to work various shifts, including daytime, evenings, weekends, and holidays.

Job Details

  • Job Title: FOH & Bar Staff
  • Job Type: Casual Worker, Zero Hours (Wednesday‑Sunday)
  • Probation Period: 3 Months
  • Pay: £13.85 p/h plus Service Charge
  • Location: Aldgate, London, EC3A 2BJ
  • Start Date: 23rd June 2025

Diversity & Inclusion

At Layered Reality, we embrace the power of diversity because we believe that our differences are what make us strong. We recognise that each team member brings a unique perspective, background, and set of experiences to our company. Just as every immersive experience we create is a blend of different elements, we know that a diverse team is essential for crafting unforgettable memories. Inclusion is at the heart of our values because we understand that to truly connect with our guests, we must first connect with each other. Join us in celebrating diversity and inclusion as we embark on a journey to create immersive entertainment that resonates with every individual.

Application Process

To apply for this exciting opportunity, please submit an up‑to‑date CV along with a Covering Letter that outlines what you can bring to the role and why you would like to work for Layered Reality. We look forward to receiving your application!

Seniority level

Entry level

Employment type

Part‑time

Job function

Other

Industries

Entertainment Providers

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FOH & Bar Staff employer: Layered Reality

Layered Reality is an exceptional employer, offering a vibrant and fun working environment at The War of The Worlds: The Immersive Experience in Aldgate, London. With a strong focus on employee growth, we provide opportunities for team members to enhance their skills in hospitality and customer service while enjoying benefits such as discounted food, drinks, and theatre tickets, along with engaging company social events. Join us to be part of a diverse team that values creativity and innovation, where your contributions will help craft unforgettable experiences for our guests.
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Contact Detail:

Layered Reality Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land FOH & Bar Staff

✨Tip Number 1

Familiarise yourself with immersive entertainment and Layered Reality's unique offerings. Understanding the blend of technology and storytelling will help you engage with guests and enhance their experience.

✨Tip Number 2

Showcase your enthusiasm for customer service during any interactions, whether in person or online. A positive attitude can set you apart and demonstrate that you're a great fit for the dynamic environment.

✨Tip Number 3

Prepare to discuss your ability to multitask and handle pressure. Think of examples from past experiences where you've successfully managed busy situations, as this is crucial for the fast-paced FOH & Bar roles.

✨Tip Number 4

Network with current or former staff if possible. They can provide insights into the company culture and expectations, which can be invaluable when you’re preparing for interviews or discussions.

We think you need these skills to ace FOH & Bar Staff

Exceptional Customer Service
Strong Verbal Communication Skills
Attention to Detail
Multitasking Ability
Problem-Solving Skills
Knowledge of Food & Beverage Operations
Teamwork and Collaboration
Flexibility in Working Hours
Presentation Skills
Ability to Remain Calm Under Pressure
Sales and Upselling Techniques
Enthusiasm and Positive Attitude
Experience in Hospitality or Events

Some tips for your application 🫡

Craft a Tailored Covering Letter: Your covering letter should highlight your enthusiasm for the role and the company. Mention specific aspects of Layered Reality that excite you, such as their innovative approach to immersive entertainment, and explain how your skills align with the responsibilities outlined in the job description.

Showcase Relevant Experience: Even if you don't have direct experience in hospitality or theatre, emphasise any customer service roles you've held. Use examples that demonstrate your ability to engage with guests, multitask, and maintain a positive attitude under pressure.

Highlight Your Soft Skills: Layered Reality values strong communication and problem-solving skills. Make sure to include examples of how you've effectively communicated with customers or resolved issues in previous roles. This will show that you can thrive in a fast-paced environment.

Proofread Your Application: Before submitting your CV and covering letter, take the time to proofread for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the FOH & Bar Staff position.

How to prepare for a job interview at Layered Reality

✨Show Your Enthusiasm

Layered Reality is all about creating unforgettable experiences, so make sure to express your passion for immersive entertainment during the interview. Share any relevant experiences or stories that highlight your excitement for the role and the company.

✨Demonstrate Customer Service Skills

As FOH & Bar Staff, exceptional customer service is key. Prepare examples of how you've successfully handled guest enquiries or resolved issues in previous roles. This will show your ability to maintain a positive atmosphere even under pressure.

✨Highlight Teamwork and Flexibility

The role requires working as part of a team and being flexible with shifts. Be ready to discuss your experience in collaborative environments and how you adapt to changing situations. This will demonstrate your readiness to contribute to the dynamic team at Layered Reality.

✨Prepare for Role-Specific Questions

Expect questions related to food and beverage operations, as well as upselling techniques. Brush up on your knowledge of cocktails and bar service, and think of ways you can enhance the guest experience through your skills in these areas.

FOH & Bar Staff
Layered Reality
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