Client Relationship Manager / Customer Account Management
Client Relationship Manager / Customer Account Management

Client Relationship Manager / Customer Account Management

Full-Time 35000 - 45000 £ / year (est.) Home office (partial)
Lawyers On Demand

At a Glance

  • Tasks: Build strong relationships with lawyers and match them to client opportunities.
  • Company: Join a market leader in flexible legal services with a collaborative culture.
  • Benefits: Competitive salary, career growth, and the chance to shape the legal industry.
  • Other info: Dynamic environment with opportunities to innovate and evolve.
  • Why this job: Be part of a high-growth business transforming the legal sector.
  • Qualifications: Strong communication skills and a genuine interest in the legal market.

The predicted salary is between 35000 - 45000 £ per year.

Quickly building strong relationships with all lawyers to successfully match them to the right client opportunities. Working smart to deliver client proposals as quickly and efficiently as possible in a fast-paced environment while ensuring a high-quality output.

Being creative and going the extra mile to find the right lawyers outside of our core pool for clients with more specialist needs. Developing a deep knowledge of their technical legal experience and sector backgrounds. Helping to drive our recruitment and resourcing strategy based on the lawyers and client opportunities we have at any one time.

Adds personality to clear communications that display emotional intelligence. Listens to stakeholders, effectively anticipating concerns and building long term, mutually beneficial relationships. A genuine interest in the changing legal market and in ensuring that our LOD lawyers and clients receive the best possible experience throughout their dealings with us.

Demonstrate a high degree of emotional intelligence to assess the right personality fit for both lawyers and clients. Creative and open-minded in finding a solution that works. Strong communicator that offers stakeholders the best possible service at all times.

For almost 20 years, we’ve transformed the way in which lawyers, consultants and legal teams work. Today, we’re the market leader for flexible legal services businesses globally, delivering hundreds of assignments and projects with the world’s leading businesses and law firms each year. Winning numerous awards along the way, LOD is continually recognised for creating different and better ways of working for both lawyers and legal teams.

Now part of the Consilio Group, we have the global reach and scale needed to answer our clients’ complex demands and the support of a leading legal technology business to help us innovate and evolve with our customers. So, working in the HQ team offers you a chance to shape how things are changing in the legal industry. By joining us, you can not only be part of a high growth business, but you can also influence the transformation in the legal sector.

Client Relationship Manager / Customer Account Management employer: Lawyers On Demand

At LOD, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration. Our headquarters provides a unique opportunity to influence the evolving legal landscape while enjoying comprehensive employee growth programmes and a supportive environment. With a commitment to innovation and a focus on delivering high-quality client experiences, we empower our team members to thrive in their roles and make a meaningful impact.
Lawyers On Demand

Contact Detail:

Lawyers On Demand Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Relationship Manager / Customer Account Management

✨Tip Number 1

Network like a pro! Get out there and connect with people in the legal field. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building those relationships can open doors to opportunities you might not find on job boards.

✨Tip Number 2

Show off your personality! When you get the chance to meet potential employers or clients, let your unique character shine through. Remember, they’re looking for someone who fits well with their team, so being genuine and approachable can really set you apart.

✨Tip Number 3

Be proactive in your search! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like us at StudySmarter, and express your interest. Sometimes, the best roles are created when you show initiative and enthusiasm.

✨Tip Number 4

Prepare for interviews by researching the company and its culture. Understand what makes us tick at StudySmarter and how we approach client relationships. Tailor your responses to reflect our values and demonstrate how you can contribute to our mission in the legal sector.

We think you need these skills to ace Client Relationship Manager / Customer Account Management

Relationship Building
Client Proposal Development
Creativity
Technical Legal Knowledge
Recruitment Strategy
Emotional Intelligence
Stakeholder Listening
Communication Skills
Problem-Solving
Adaptability
Market Awareness
Service Orientation
Open-Mindedness

Some tips for your application 🫡

Show Your Personality: We want to see the real you! Make sure your application reflects your personality and emotional intelligence. Use clear, engaging language that showcases your communication skills and ability to build relationships.

Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to highlight your experience in client relationship management and how it aligns with our needs. Show us you understand the legal market and our unique approach!

Be Creative: We love creativity! Think outside the box when describing your past experiences and how you've gone the extra mile for clients. Share specific examples that demonstrate your problem-solving skills and innovative thinking.

Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It helps us keep track of all applications and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Lawyers On Demand

✨Know Your Clients and Lawyers

Before the interview, do your homework on the types of clients and lawyers the company works with. Understand their needs and how you can match them effectively. This will show that you're genuinely interested in the role and ready to hit the ground running.

✨Showcase Your Emotional Intelligence

During the interview, demonstrate your ability to connect with people. Share examples of how you've built strong relationships in the past, especially in high-pressure situations. Highlight your listening skills and how you anticipate concerns, as this is crucial for a Client Relationship Manager.

✨Be Creative in Problem-Solving

Prepare to discuss times when you've had to think outside the box to find solutions. The role requires creativity in matching lawyers to client needs, so come armed with examples that showcase your innovative thinking and adaptability.

✨Communicate Clearly and Confidently

Practice articulating your thoughts clearly and confidently. Use straightforward language and avoid jargon unless necessary. Remember, clear communication is key in building relationships, so make sure you convey your ideas effectively during the interview.

Client Relationship Manager / Customer Account Management
Lawyers On Demand

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