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- Tasks: Train law firms on our innovative software, making tech simple and effective.
- Company: Join LawWare, a forward-thinking team passionate about legal technology.
- Benefits: Up to £35,000 salary, travel expenses, pension scheme, and flexible working.
- Why this job: Empower legal professionals and make a real impact in their operations.
- Qualifications: Experience in software training and a passion for helping others succeed.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 28000 - 42000 £ per year.
Location: Edinburgh
Salary: Up to £35,000 per year - depending on experience
Job Type: Permanent, Full Time. Hybrid working model with UK travel.
About us:
At LawWare, we're passionate about helping law firms work smarter. Our highly recommended practice management software empowers legal professionals across the UK to manage their cases, clients, and compliance with confidence. We're a collaborative, forward-thinking team that values innovation, service excellence, and continuous learning and we're growing!
About the role:
We're looking for a confident and engaging Software Trainer to join our Client Success team. In this role, you'll train and support law firms in getting the most from the LawWare platform, helping them use technology to improve efficiency, compliance, and client service. You'll deliver hands-on software training both in person and remotely, create high-quality learning materials, and play a key role in ensuring our clients get lasting value from their investment in LawWare. This is an exciting opportunity for someone who loves working with people and technology, and who takes pride in making complex systems simple, practical, and rewarding to use.
The LawWare Software Trainer is responsible for delivering high-quality training and support to Clients, helping them unlock the full potential of the LawWare platform. This role focuses on empowering legal professionals to use LawWare effectively, improving their operational efficiency, compliance, and client service. You will design and deliver engaging in-person and virtual training sessions, provide tailored onboarding support for new Clients, and contribute to the continuous development of LawWare's online training resources. Working closely with the Client Success, Development, and Support teams, you'll ensure every Client receives a first-class learning experience.
Key Responsibilities:
- Deliver comprehensive training to new and existing Clients, remotely and on-site.
- Tailor training programmes for different firm sizes, structures, and user roles.
- Guide Clients through system setup, user access, permissions, and key workflows.
- Support data migration by validating data integrity and assisting with readiness checks.
- Provide clear demonstrations of LawWare features, integrations, and best practices.
- Conduct follow-up sessions to assess adoption and address learning needs.
- Maintain excellent Client relationships and respond promptly to queries.
- Collaborate with Helpdesk to improve Client support and self-service tools.
- Ensure training aligns with LawWare service standards, SLAs, and brand values.
- Create, update, and maintain training materials including guides, videos, and e-learning.
- Contribute to the LawWare Training Platform and ensure content reflects current software and Law Society requirements.
- Assist with testing new features and preparing materials ahead of release.
- Stay informed on legal technology trends and suggest improvements to training delivery.
- Work collaboratively across teams and represent LawWare as a trusted advisor.
About You:
You enjoy helping others succeed and can simplify technology for diverse audiences. You bring:
- Experience delivering software or systems training, ideally in legal or professional services.
- Cash Accounting experience within the legal industry.
- Strong understanding of software systems and practice management solutions.
- Excellent communication, presentation, and facilitation skills.
- Experience developing training or online learning content.
- A proactive, client-focused approach with high attention to detail.
- Strong communication, planning, teamwork, adaptability, and initiative.
What we offer:
- Travel expenses.
- Car allowance.
- Pension scheme.
- Standard holiday entitlement.
- Be part of a friendly, supportive, and innovative team.
- Help shape how law firms use technology to transform their operations.
- Work with flexibility and autonomy in a growing business.
Please click APPLY to send your CV and Cover Letter for this role.
Candidates with experience of; Software Training, Legal Technology, Systems Onboarding, Practice Management Software, E-learning Development, Legal Cashiering, Legal Accounts, or Professional Services Training also be considered for this role.
Software Trainer in Livingston employer: LawWare
Contact Detail:
LawWare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Trainer in Livingston
✨Tip Number 1
Get to know the company inside out! Research LawWare's software and its impact on law firms. This will help you tailor your conversations during interviews and show that you're genuinely interested in helping their clients succeed.
✨Tip Number 2
Practice your training delivery skills! Since the role involves teaching others, consider doing mock training sessions with friends or family. This will boost your confidence and help you refine your presentation style before the real deal.
✨Tip Number 3
Network like a pro! Connect with current or former employees of LawWare on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows your enthusiasm for joining their team!
✨Tip Number 4
Don’t forget to showcase your adaptability! In your interviews, share examples of how you've tailored training for different audiences. This will highlight your ability to simplify complex systems, which is key for the Software Trainer role.
We think you need these skills to ace Software Trainer in Livingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software training and legal technology. We want to see how your skills align with what we do at LawWare, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping law firms and how you can simplify technology for them. Let us know what excites you about the role and our mission.
Showcase Your Communication Skills: As a Software Trainer, communication is key! In your application, highlight any experience you have in delivering training or presentations. We love seeing examples of how you’ve engaged diverse audiences in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at LawWare
✨Know Your Stuff
Make sure you’re familiar with the LawWare platform and its features. Brush up on legal technology trends and how they impact law firms. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Tailor Your Approach
Think about how you would adapt your training style for different audiences. Prepare examples of how you've successfully delivered training to diverse groups in the past. This will demonstrate your ability to connect with various clients and their unique needs.
✨Showcase Your Communication Skills
Practice explaining complex concepts in simple terms. During the interview, focus on clear and engaging communication. You might even want to prepare a mini-training session on a feature of LawWare to showcase your presentation skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the team and grow within the company.
