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- Tasks: Train law firms on our innovative software, making tech simple and effective.
- Company: Join LawWare, a forward-thinking team passionate about legal technology.
- Benefits: Enjoy a competitive salary, travel expenses, and a supportive work environment.
- Why this job: Empower legal professionals and shape the future of law with technology.
- Qualifications: Experience in software training and a passion for helping others succeed.
- Other info: Flexible working model with opportunities for growth and collaboration.
The predicted salary is between 28000 - 42000 £ per year.
Location: Edinburgh
Salary: Up to £35,000 per year - depending on experience
Job Type: Permanent, Full Time. Hybrid working model with UK travel.
About us: At LawWare, we are passionate about helping law firms work smarter. Our highly recommended practice management software empowers legal professionals across the UK to manage their cases, clients, and compliance with confidence. We are a collaborative, forward-thinking team that values innovation, service excellence, and continuous learning and we are growing!
About the role: We are looking for a confident and engaging Software Trainer to join our Client Success team. In this role, you will train and support law firms in getting the most from the LawWare platform, helping them use technology to improve efficiency, compliance, and client service. You will deliver hands-on software training both in person and remotely, create high-quality learning materials, and play a key role in ensuring our clients get lasting value from their investment in LawWare. This is an exciting opportunity for someone who loves working with people and technology, and who takes pride in making complex systems simple, practical, and rewarding to use.
The LawWare Software Trainer is responsible for delivering high-quality training and support to Clients, helping them unlock the full potential of the LawWare platform. This role focuses on empowering legal professionals to use LawWare effectively, improving their operational efficiency, compliance, and client service. You will design and deliver engaging in-person and virtual training sessions, provide tailored onboarding support for new Clients, and contribute to the continuous development of LawWare's online training resources. Working closely with the Client Success, Development, and Support teams, you will ensure every Client receives a first-class learning experience.
Key Responsibilities:
- Deliver comprehensive training to new and existing Clients, remotely and on-site.
- Tailor training programmes for different firm sizes, structures, and user roles.
- Guide Clients through system setup, user access, permissions, and key workflows.
- Support data migration by validating data integrity and assisting with readiness checks.
- Provide clear demonstrations of LawWare features, integrations, and best practices.
- Conduct follow-up sessions to assess adoption and address learning needs.
- Maintain excellent Client relationships and respond promptly to queries.
- Collaborate with Helpdesk to improve Client support and self-service tools.
- Ensure training aligns with LawWare service standards, SLAs, and brand values.
- Create, update, and maintain training materials including guides, videos, and e-learning.
- Contribute to the LawWare Training Platform and ensure content reflects current software and Law Society requirements.
- Assist with testing new features and preparing materials ahead of release.
- Stay informed on legal technology trends and suggest improvements to training delivery.
- Work collaboratively across teams and represent LawWare as a trusted advisor.
About You:
You enjoy helping others succeed and can simplify technology for diverse audiences. You bring:
- Experience delivering software or systems training, ideally in legal or professional services.
- Cash Accounting experience within the legal industry.
- Strong understanding of software systems and practice management solutions.
- Excellent communication, presentation, and facilitation skills.
- Experience developing training or online learning content.
- A proactive, client-focused approach with high attention to detail.
- Strong communication, planning, teamwork, adaptability, and initiative.
What we offer:
- Travel expenses.
- Car allowance.
- Pension scheme.
- Standard holiday entitlement.
- Be part of a friendly, supportive, and innovative team.
- Help shape how law firms use technology to transform their operations.
- Work with flexibility and autonomy in a growing business.
Please click APPLY to send your CV and Cover Letter for this role. Candidates with experience of; Software Training, Legal Technology, Systems Onboarding, Practice Management Software, E-learning Development, Legal Cashiering, Legal Accounts, or Professional Services Training also be considered for this role.
Locations
Software Trainer in Edinburgh, Scotland employer: LawWare
Contact Detail:
LawWare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Trainer in Edinburgh, Scotland
✨Tip Number 1
Get to know the company inside out! Research LawWare's software and its impact on law firms. This will help you tailor your conversations during interviews and show that you're genuinely interested in helping their clients succeed.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions and prepare your answers. Think about how your experience aligns with the role of a Software Trainer and be ready to share specific examples of your training successes.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and even give you tips on what to highlight during your interview. Plus, it shows you're proactive!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and reinforces your enthusiasm for the role.
We think you need these skills to ace Software Trainer in Edinburgh, Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Software Trainer role. Highlight any relevant training experience, especially in legal tech or professional services, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping others succeed with technology. Share specific examples of how you've simplified complex systems for diverse audiences.
Show Off Your Communication Skills: As a Software Trainer, strong communication is key. In your application, demonstrate your ability to convey information clearly and engagingly. We want to see how you can make learning enjoyable for our clients!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at LawWare
✨Know Your Stuff
Make sure you’re familiar with the LawWare platform and its features. Brush up on legal technology trends and how they impact law firms. This will show your passion for the role and help you answer questions confidently.
✨Tailor Your Approach
Think about how you would adapt your training style for different audiences. Be ready to discuss how you would tailor training programmes for various firm sizes and user roles, as this is key to the Software Trainer position.
✨Showcase Your Communication Skills
Prepare to demonstrate your excellent communication and presentation skills. You might be asked to explain a complex feature of the software in simple terms, so practice breaking down technical jargon into easy-to-understand language.
✨Engage with Real Scenarios
Bring examples from your past experiences where you successfully trained clients or simplified technology for users. This will help illustrate your proactive, client-focused approach and your ability to build strong relationships.
