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- Tasks: Train law firms on our innovative software, making tech simple and effective.
- Company: Join LawWare, a forward-thinking team passionate about legal technology.
- Benefits: Up to £35,000 salary, travel expenses, pension scheme, and flexible working.
- Why this job: Empower legal professionals and make a real impact in their operations.
- Qualifications: Experience in software training, excellent communication skills, and a client-focused approach.
- Other info: Be part of a supportive team and shape the future of legal tech.
The predicted salary is between 28000 - 42000 £ per year.
Location: Edinburgh
Salary: Up to £35,000 per year - depending on experience
Job Type: Permanent, Full Time. Hybrid working model with UK travel.
About us:
At LawWare, we're passionate about helping law firms work smarter. Our highly recommended practice management software empowers legal professionals across the UK to manage their cases, clients, and compliance with confidence. We're a collaborative, forward-thinking team that values innovation, service excellence, and continuous learning and we're growing!
About the role:
We're looking for a confident and engaging Software Trainer to join our Client Success team. In this role, you'll train and support law firms in getting the most from the LawWare platform, helping them use technology to improve efficiency, compliance, and client service. You'll deliver hands-on software training both in person and remotely, create high-quality learning materials, and play a key role in ensuring our clients get lasting value from their investment in LawWare. This is an exciting opportunity for someone who loves working with people and technology, and who takes pride in making complex systems simple, practical, and rewarding to use.
The LawWare Software Trainer is responsible for delivering high-quality training and support to Clients, helping them unlock the full potential of the LawWare platform. This role focuses on empowering legal professionals to use LawWare effectively, improving their operational efficiency, compliance, and client service. You will design and deliver engaging in-person and virtual training sessions, provide tailored onboarding support for new Clients, and contribute to the continuous development of LawWare's online training resources. Working closely with the Client Success, Development, and Support teams, you'll ensure every Client receives a first-class learning experience.
Key Responsibilities:
- Deliver comprehensive training to new and existing Clients, remotely and on-site.
- Tailor training programmes for different firm sizes, structures, and user roles.
- Guide Clients through system setup, user access, permissions, and key workflows.
- Support data migration by validating data integrity and assisting with readiness checks.
- Provide clear demonstrations of LawWare features, integrations, and best practices.
- Conduct follow-up sessions to assess adoption and address learning needs.
- Maintain excellent Client relationships and respond promptly to queries.
- Collaborate with Helpdesk to improve Client support and self-service tools.
- Ensure training aligns with LawWare service standards, SLAs, and brand values.
- Create, update, and maintain training materials including guides, videos, and e-learning.
- Contribute to the LawWare Training Platform and ensure content reflects current software and Law Society requirements.
- Assist with testing new features and preparing materials ahead of release.
- Stay informed on legal technology trends and suggest improvements to training delivery.
- Work collaboratively across teams and represent LawWare as a trusted advisor.
About You:
You enjoy helping others succeed and can simplify technology for diverse audiences. You bring:
- Experience delivering software or systems training, ideally in legal or professional services.
- Cash Accounting experience within the legal industry.
- Strong understanding of software systems and practice management solutions.
- Excellent communication, presentation, and facilitation skills.
- Experience developing training or online learning content.
- A proactive, client-focused approach with high attention to detail.
- Strong communication, planning, teamwork, adaptability, and initiative.
What we offer:
- Travel expenses.
- Car allowance.
- Pension scheme.
- Standard holiday entitlement.
- Be part of a friendly, supportive, and innovative team.
- Help shape how law firms use technology to transform their operations.
- Work with flexibility and autonomy in a growing business.
Please click APPLY to send your CV and Cover Letter for this role.
Candidates with experience of; Software Training, Legal Technology, Systems Onboarding, Practice Management Software, E-learning Development, Legal Cashiering, Legal Accounts, or Professional Services Training also be considered for this role.
Software Trainer in Broughton employer: LawWare
Contact Detail:
LawWare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Trainer in Broughton
✨Tip Number 1
Get to know the company inside out! Research LawWare's software and its impact on law firms. This will help you tailor your conversations during interviews and show that you're genuinely interested in helping their clients succeed.
✨Tip Number 2
Practice your training delivery skills! Whether it's through mock sessions with friends or recording yourself, the more comfortable you are presenting, the better you'll connect with potential employers. Remember, they want to see how you simplify complex tech for users.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insights about the company culture and expectations. Plus, it could lead to a referral, which is always a bonus when applying!
✨Tip Number 4
Don’t forget to showcase your adaptability! In the interview, share examples of how you've tailored training for different audiences. This will highlight your client-focused approach and ability to meet diverse needs, which is key for the Software Trainer role.
We think you need these skills to ace Software Trainer in Broughton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software training and legal technology. We want to see how your skills align with what we do at LawWare, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping law firms succeed and how your background makes you the perfect fit for our Software Trainer role. Keep it engaging and personal!
Showcase Your Communication Skills: As a Software Trainer, communication is key! In your application, give examples of how you've effectively trained or supported others in the past. We love seeing how you can simplify complex tech for different audiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at LawWare
✨Know Your Stuff
Make sure you’re familiar with the LawWare platform and its features. Brush up on legal technology trends and how they impact law firms. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Tailor Your Approach
Think about how you would adapt your training style for different audiences. Be ready to discuss specific examples of how you've tailored training sessions in the past, especially for diverse user roles or firm sizes. This shows you can connect with clients effectively.
✨Showcase Your Communication Skills
As a Software Trainer, clear communication is key. Prepare to demonstrate your presentation skills during the interview. You might even want to do a mini-training session on a feature of LawWare to showcase your ability to simplify complex information.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the role. This not only shows your interest but also helps you gauge if LawWare is the right fit for you.
