Resident Liaison & Project Service Lead in Basingstoke

Resident Liaison & Project Service Lead in Basingstoke

Basingstoke Full-Time 27000 - 33000 Β£ / year (est.) No working from home possible
Lawtech Ltd

At a Glance

  • Tasks: Support project teams by liaising with residents and managing service processes.
  • Company: Lawtech Ltd., a leader in innovative legal technology solutions.
  • Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
  • Other info: Join a dynamic team dedicated to delivering exceptional service.
  • Why this job: Make a difference in residents' lives while working on exciting projects.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 27000 - 33000 Β£ per year.

Lawtech Ltd. is seeking a Customer Service Administrator to support project teams on site across London and the Southeast.

You will liaise with residents, subcontractors and client representatives to ensure quality service and timely issue resolution.

You will set up and maintain customer service processes, draft communications, handle surveys, and manage site records and schedules, contributing to smooth project delivery and high resident satisfaction.

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Resident Liaison & Project Service Lead in Basingstoke employer: Lawtech Ltd

At Lawtech Ltd, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our employees benefit from comprehensive training and development opportunities, ensuring they grow alongside the company while working on impactful projects in the vibrant London and Southeast region. Join us to be part of a team that values quality, safety, and compliance in delivering high-stakes cladding remediation projects.

Lawtech Ltd

Contact Details:

Lawtech Ltd Recruitment Team

We think you need these skills to ace Resident Liaison & Project Service Lead in Basingstoke

Customer Service
Communication Skills
Project Coordination
Issue Resolution
Process Management
Record Keeping
Scheduling