At a Glance
- Tasks: Support site teams and maintain positive relationships with residents on construction projects.
- Company: Lawtech, a leader in construction customer service.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Join a dynamic team making a difference in community living.
- Why this job: Be the voice of residents and ensure top-notch service in exciting construction projects.
- Qualifications: Strong communication skills and experience in customer service.
The predicted salary is between 29700 - 36300 Β£ per year.
Lawtech is seeking a Customer Service Administrator to support site delivery teams on cladding remediation projects across London and the Southeast. You will help maintain positive relationships with residents, coordinate with subcontractors and client representatives, and ensure high standards of customer service.
You will set up and maintain customer service systems, draft communications, perform data entry in Project Probe and SharePoint, and support site management with surveys and appointments.
Resident Liaison Lead (Construction) employer: Lawtech Group
Lawtech is an exceptional employer, offering a dynamic work environment where Project Managers can thrive in their careers while contributing to high-quality cladding remediation projects across London and the Southeast. With a strong focus on employee development, our culture promotes collaboration, coaching, and continuous improvement, ensuring that every team member has the opportunity to grow professionally. Additionally, our commitment to safety and compliance, combined with competitive benefits, makes Lawtech a rewarding place to work for those seeking meaningful employment in the construction industry.