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- Tasks: Manage relationships between residents and subcontractors for smooth project delivery.
- Company: Leading principal contractor in the UK with a focus on customer service.
- Benefits: Opportunity to contribute to project success and develop valuable skills.
- Why this job: Be the voice of residents and make a real difference in construction projects.
- Qualifications: Experience in customer service, especially in construction or social housing.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading principal contractor in the UK is seeking a Customer Service Administrator. You will be responsible for managing relationships between residents, subcontractors, and the internal team, ensuring smooth project delivery.
The ideal candidate will have experience in customer service, especially in the construction or social housing sector, and excellent written English skills.
The role includes responding to resident issues and maintaining service processes. This position offers a compelling opportunity to contribute to project success.
Resident Experience Liaison for Construction Projects in Nottingham employer: Lawtech Group
Contact Detail:
Lawtech Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Experience Liaison for Construction Projects in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the construction and social housing sectors. Attend industry events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your customer service skills! Prepare examples of how you've successfully managed relationships in previous roles. Be ready to discuss how you can apply those skills to enhance resident experiences in construction projects.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions for customer service roles. This will help you articulate your thoughts clearly and confidently during the real deal.
✨Tip Number 4
Don't forget to apply through our website! We often have exclusive listings that might not be found elsewhere. Plus, it shows you're serious about joining our team and makes it easier for us to find your application.
We think you need these skills to ace Resident Experience Liaison for Construction Projects in Nottingham
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service, especially if you've worked in construction or social housing. We want to see how you’ve handled resident issues and maintained smooth processes in the past!
Nail That Written English: Since excellent written English skills are a must, take your time to proofread your application. We’re looking for clarity and professionalism, so make every word count!
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to the role. Mention specific experiences that relate to managing relationships between residents and subcontractors.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Lawtech Group
✨Know Your Stuff
Make sure you understand the construction industry and the specific challenges residents face. Brush up on common issues in social housing and think about how you can address them. This will show that you're not just interested in the role, but that you genuinely care about the residents' experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully managed customer relationships, especially in challenging situations. Be ready to discuss how you resolved conflicts or improved service processes, as this will highlight your ability to handle resident issues effectively.
✨Communicate Clearly
Since excellent written English skills are a must, practice articulating your thoughts clearly and concisely. You might even want to write down some key points or questions you have for them. This will help you feel more confident and ensure you convey your ideas effectively during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to resident engagement and project delivery. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and work style.
