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- Tasks: Support the Customer Service Manager in daily operations and team management.
- Company: Leading construction contractor in the UK with a focus on customer satisfaction.
- Benefits: Competitive salary, company pension, and private medical insurance.
- Why this job: Join a dynamic team and make a difference in customer service for construction projects.
- Qualifications: Experience in team management and strong customer handling skills.
- Other info: Opportunity to work across various sites including Portsmouth, Bournemouth, and Bristol.
The predicted salary is between 30000 - 40000 £ per year.
A leading construction contractor in the UK is seeking an Assistant Customer Service Manager to support the Customer Service Manager in daily operations and team management. The role involves liaising with project managers, handling customer issues, and ensuring a high standard of customer service is delivered.
Candidates should have experience in managing teams, strong customer handling skills, and the ability to commute to various sites including Portsmouth, Bournemouth, and Bristol.
Competitive benefits include a company pension and private medical insurance.
Customer Service Lead - Construction & Housing Projects in Nottingham employer: Lawtech Group Ltd
Contact Detail:
Lawtech Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Lead - Construction & Housing Projects in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the construction and housing sector, especially those who work for the company you're eyeing. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've handled tough situations or led a team effectively. We want to see how you shine under pressure!
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with the hiring team, let them know why you're passionate about customer service in construction. Your excitement can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Lead - Construction & Housing Projects in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and team management. We want to see how you've handled similar roles, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Assistant Customer Service Manager role. We love seeing genuine enthusiasm for the position and the company.
Showcase Your Communication Skills: Since this role involves liaising with project managers and customers, make sure your application reflects your strong communication skills. We appreciate clear and concise writing that gets straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lawtech Group Ltd
✨Know Your Customer Service Basics
Brush up on your customer service principles, especially in the context of construction and housing projects. Be ready to discuss how you’ve handled customer issues in the past and what strategies you used to ensure satisfaction.
✨Familiarise Yourself with the Company
Do some research on the construction contractor. Understand their projects, values, and any recent news. This will help you tailor your answers and show that you’re genuinely interested in the role and the company.
✨Prepare for Team Management Questions
Since the role involves team management, think about your leadership style and be prepared to share examples of how you’ve successfully managed a team. Highlight any specific challenges you faced and how you overcame them.
✨Plan Your Commute
As the job requires commuting to various sites, make sure you know the locations and how you’ll get there. Mentioning your commute plan during the interview shows that you’re organised and ready to hit the ground running.