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- Tasks: Engage with residents and support construction projects while resolving customer service issues.
- Company: Leading construction contractor in the UK with a focus on community relations.
- Benefits: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a difference by building strong relationships and supporting local communities.
- Qualifications: Customer service experience, preferably in social housing or construction, and MS Office skills.
- Other info: Excellent communication and relationship-building skills are key to success in this role.
The predicted salary is between 30000 - 42000 £ per year.
A leading construction contractor in the United Kingdom seeks a Customer Service role focused on resident liaison and project support. You will maintain relationships with residents, manage customer service issues, and support site management.
Ideal candidates will have customer service experience, particularly in social housing or construction, and be proficient in MS Office. The role offers a dynamic environment where excellent communication and relationship-building skills are essential.
Resident Relations Specialist - Construction Projects in Leicester employer: Lawtech Group Ltd
Contact Detail:
Lawtech Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Relations Specialist - Construction Projects in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the construction and social housing sectors. Attend industry events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Show off your communication skills! When you get the chance to chat with hiring managers, be sure to highlight your experience in managing customer service issues and building relationships with residents. Make it personal!
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Understand their values and how they interact with residents. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that Resident Relations Specialist role!
We think you need these skills to ace Resident Relations Specialist - Construction Projects in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in social housing or construction. We want to see how your skills match the role of a Resident Relations Specialist!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about resident liaison and how you can support our projects. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lawtech Group Ltd
✨Know Your Stuff
Familiarise yourself with the construction industry, especially in social housing. Understand the common challenges residents face during projects and think about how you can address these issues. This knowledge will show your commitment and readiness to tackle the role.
✨Showcase Your Communication Skills
Since this role is all about building relationships, be prepared to demonstrate your communication skills. Think of examples from your past experiences where you successfully resolved customer service issues or improved resident satisfaction. Practice articulating these stories clearly.
✨Be Proficient with MS Office
Brush up on your MS Office skills, particularly Excel and Word. You might be asked about how you would use these tools to manage data or create reports. Consider preparing a few examples of how you've used these applications in previous roles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to resident relations and how they handle project challenges. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
