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- Tasks: Lead the billing team and manage legal aid billing processes for various departments.
- Company: A leading legal aid law firm dedicated to promoting access to justice.
- Benefits: Flexible working arrangements, 25 days annual leave, and career progression opportunities.
- Why this job: Make a real difference by supporting vulnerable individuals through effective billing management.
- Qualifications: 3+ years in billing or legal finance, strong leadership, and attention to detail.
- Other info: Inclusive environment welcoming diverse applicants with flexible working hours.
The predicted salary is between 36000 - 60000 £ per year.
We are a leading legal aid law firm committed to providing high-quality legal advice and representation to vulnerable individuals. Our work focuses on promoting access to justice and upholding the rights of our clients.
We are looking for a highly organised and experienced professional to lead our Billing Team. As Head of Billing, you will oversee all aspects of legal aid billing, including Legal Help and CCMS submissions, high-cost case plans, and civil claim uploads. You will ensure that all billing is completed accurately and efficiently, meet LAA deadlines, and maintain regulatory compliance. You will also manage a small team of billing officers and administrators and work closely with our legal teams to improve processes and support the firm’s operational objectives.
Key Responsibilities- Oversee the preparation, submission, and reconciliation of legal aid bills across all departments (including housing, immigration, public law, education and community care).
- Manage the end‑to‑end process of Legal Help submissions, including initial review, preparation, and final submission to the LAA. Ensure all applications and claims meet LAA compliance standards and internal quality assurance procedures.
- Manage the billing process for controlled and certificated work, including CCMS submissions and high-cost case plans.
- Liaise with the Legal Aid Agency regarding claims, appeals, rejections, and audits.
- Ensure billing is timely, accurate, and in accordance with LAA guidance and contract requirements.
- Support legal teams with billing queries, training, and best practice guidance.
- Lead, supervise, and support the billing team, including setting objectives, conducting performance reviews, and managing workload allocation.
- Provide ongoing training and development for billing staff to ensure high standards and up-to-date knowledge.
- Review and improve internal processes to increase efficiency and reduce delays.
- Maintain accurate billing records and ensure compliance with audit and regulatory standards.
- Support preparation for LAA contract audits, file reviews, and peer reviews.
- Monitor billing KPIs and produce monthly and quarterly reports for management.
- Work closely with finance to support cash flow forecasting and reconciliation of payments.
- In-depth knowledge of Legal Aid Agency billing processes, including Legal Help, CCMS, and high-cost case claims.
- Minimum 3 years’ experience in a billing or legal finance role, preferably within a legal aid setting.
- Strong team leadership and people management skills.
- Excellent attention to detail and ability to work under pressure.
- Experience working with legal case management systems (e.g., Legal Aid Agency portal, LEAP).
- Excellent written and verbal communication skills.
- Strong organisational and problem-solving skills.
- Previous experience leading a billing or finance team in a law firm.
- Understanding of Legal Aid contract compliance and audit preparation.
- Experience using Excel and reporting tools for billing analysis.
- A supportive and inclusive working environment.
- Opportunities for training and career progression.
- Flexible and hybrid working arrangements.
- 25 days annual leave.
Lawstop is committed to providing equal opportunities for all. We welcome applications from everyone including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurodiversity, disability, or with parental or caring responsibilities. We also offer flexible working hours.
During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with us during the application process is treated in confidence. The recruitment process will fully comply with GDPR and other applicable laws.
Head of Legal Aid Billing employer: Lawstop
Contact Detail:
Lawstop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Legal Aid Billing
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for a Head of Legal Aid Billing role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Legal Aid Agency billing processes. Be ready to discuss your experience with CCMS submissions and high-cost case plans, as these are key aspects of the role. Show us you know your stuff!
✨Tip Number 3
Don’t forget to showcase your leadership skills! When chatting with potential employers, highlight your experience managing teams and improving processes. We want to see how you can lead our billing team to success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our mission to promote access to justice.
We think you need these skills to ace Head of Legal Aid Billing
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with legal aid billing. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As the Head of Billing, you'll be leading a team. Use your application to demonstrate your leadership experience and how you've successfully managed teams in the past. We love to see examples of how you’ve motivated and developed others!
Be Detail-Oriented: Attention to detail is key in this role. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their submissions are polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our firm there!
How to prepare for a job interview at Lawstop
✨Know Your Legal Aid Stuff
Make sure you brush up on the Legal Aid Agency billing processes, especially Legal Help and CCMS submissions. Being able to discuss these in detail will show that you’re not just familiar with the basics but have a solid understanding of what’s required in this role.
✨Showcase Your Leadership Skills
Since this position involves managing a team, be prepared to share examples of how you've successfully led a billing or finance team before. Talk about your approach to setting objectives, conducting performance reviews, and how you support your team’s development.
✨Be Detail-Oriented
Highlight your attention to detail during the interview. You might want to mention specific instances where your meticulousness helped avoid errors in billing or compliance. This is crucial in legal aid billing, so make it count!
✨Prepare for Compliance Questions
Expect questions around compliance and audit preparation. Brush up on your knowledge of LAA contract compliance and think of examples where you’ve ensured adherence to regulatory standards. This will demonstrate your readiness to handle the responsibilities of the role.
