At a Glance
- Tasks: Deliver materials to customers and support yard operations with excellent service.
- Company: Join AVS Worthing, a well-established supplier with a strong local reputation.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and ongoing training.
- Other info: Flexible hours with opportunities for career progression and skill development.
- Why this job: Be part of a supportive team and make a real impact in your community.
- Qualifications: Valid UK driving licence; HGV Class 2 preferred but training available.
The predicted salary is between 30175 - 35000 £ per year.
We are recruiting a Yard Operative / Van Driver with HGV cover to join our AVS Worthing team. This is a hands-on, customer-facing role based at the branch with regular local deliveries to trade and retail customers. The successful candidate will be practical, reliable and safety conscious, able to work both in the yard and behind the wheel, and provide an excellent level of customer service while supporting branch operations and occasional HGV-driven deliveries when required.
Main Responsibilities
- Operate company vans to deliver materials to customers’ sites, ensuring accurate, timely and professional service; collect signatures and complete delivery paperwork or electronic proofs of delivery.
- Provide cover for HGV Class 2 (C) drivers where required, including operating an HGV safely when appropriately licensed and authorised, and following route and scheduling instructions from the branch.
- Receive, unload and store incoming deliveries in the yard; pick, pack and prepare customer orders for collection or delivery ensuring accuracy and safe handling.
- Use manual handling techniques and yard equipment (e.g., pallet trucks, sack barrows) to move materials safely; operate telehandlers or forklifts only if trained and authorised.
- Load and secure vehicle loads in line with statutory and company guidelines, using appropriate load restraint and reporting any issues promptly.
- Deliver excellent customer service on-site and in the yard, communicating professionally with customers and colleagues and resolving routine queries or escalating as necessary.
- Carry out pre- and post-trip vehicle checks, report defects and ensure vehicle paperwork and digital records are completed accurately.
- Maintain yard presentation and housekeeping standards, ensuring materials are stored safely, labelled and accessible for customers and colleagues.
- Adhere to company health and safety policies, complete required risk assessments and follow safe working procedures, using PPE at all times.
- Support branch colleagues with stock counts, stock rotation and basic administrative tasks including processing returns and updating branch systems as required.
Person Specification
- Valid UK driving licence (minimum Category B) with a good driving record; willingness to provide details for company checks.
- HGV Class 2 (Category C) driving licence, Driver Qualification Card (CPC) and digital tachograph card desirable for HGV cover; AVS will consider candidates willing to undertake training where appropriate.
- Previous experience in a yard operative, delivery driver or similar role within builders’ merchants, landscaping, construction or logistics is preferred.
- Strong customer service skills with a polite, professional and solution-focused approach.
- Physically fit and practical, able to undertake manual handling and outdoor work in all weather conditions.
- Good time management and organisational skills, able to follow instructions, manage routes and prioritise tasks to meet customer requirements.
- Basic IT literacy to use mobile devices for delivery confirmation and branch systems for stock and paperwork.
- Knowledge of health and safety legislation, safe manual handling techniques and a commitment to follow company procedures and promote safe working practices.
- Flexible and reliable, willing to work occasional early starts or Saturdays as required to support branch needs.
- Team player who collaborates effectively with yard, branch and transport colleagues to ensure efficient service delivery.
Working Hours, Salary and Benefits
- Full-time, permanent position based at our AVS Worthing branch.
- Typical hours: Monday to Friday with 1 in 2 Saturdays 08.00 – 12.00. Exact hours to be agreed with the branch manager to reflect branch and customer requirements.
- Competitive salary, dependent on experience (£30,175 – £35,000).
- 25 days’ holiday per year plus bank holidays and a celebration day, with entitlement rising with service in line with company policy.
- Company pension scheme and access to Employee Assistance Programme and online GP services.
- Comprehensive induction, ongoing training and clear progression opportunities within the business.
Why Join AVS Worthing?
- Work for a well-established, customer-focused supplier with a strong local reputation and commitment to quality and service.
- Be part of a supportive, team-oriented environment where safety and customer service are prioritised.
- Develop your skills through structured training and opportunities to gain additional licences and qualifications.
- Play an important role in delivering outstanding service to trade and retail customers across the local area.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates. If you are practical, customer-focused and committed to safe working, we would like to hear from you.
Yard Operative / Van Driver / HGV Cover employer: Lawsons (Whetstone) Ltd
AVS Worthing is an excellent employer that prioritises a supportive and team-oriented work culture, ensuring that employees feel valued and empowered. With competitive salaries, generous holiday allowances, and opportunities for professional development through structured training, employees can grow their skills while contributing to a well-established company known for its commitment to quality and customer service. Join us in making a meaningful impact in the local community while enjoying a rewarding career in a hands-on role that offers variety and engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Yard Operative / Van Driver / HGV Cover
✨Tip Number 1
Get to know the company before your interview! Research AVS Worthing, their values, and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your delivery skills! Since this role involves customer interaction, think about how you can demonstrate excellent customer service during your interview. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to talk about your practical experience! Whether it's driving or working in a yard, have specific examples ready to showcase your skills and reliability. This will help us see how you fit into the Yard Operative role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on our radar as we make our hiring decisions.
We think you need these skills to ace Yard Operative / Van Driver / HGV Cover
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in roles like yard operative or delivery driver. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your customer service abilities!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Yard Operative / Van Driver role. Share specific examples of your past experiences and how they relate to the responsibilities outlined in the job description.
Show Off Your Safety Awareness:Since safety is key in this role, make sure to mention any relevant health and safety training or certifications you have. We love candidates who are proactive about following safe working practices!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get you on our radar quickly!
How to prepare for a job interview at Lawsons (Whetstone) Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of a Yard Operative and Van Driver, especially the importance of customer service and safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Demonstrate Your Practical Skills
Since this role is hands-on, be prepared to discuss your practical experience. Share specific examples from previous jobs where you operated vehicles, handled deliveries, or worked in a yard environment. Highlight any relevant training or certifications, especially if you have an HGV licence or experience with manual handling techniques.
✨Showcase Your Customer Service Skills
Customer service is key in this position, so think of examples where you've gone above and beyond for a customer. Be ready to explain how you handle difficult situations or resolve queries. This will demonstrate your solution-focused approach and ability to communicate professionally with customers and colleagues.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare some thoughtful questions about the company culture, team dynamics, or training opportunities. This shows that you're not only interested in the job but also in how you can grow within the company. Plus, it gives you a chance to assess if this is the right fit for you!