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- Tasks: As a Yard Operative, you'll ensure excellent customer service through accurate picking, packing, and maintaining yard standards.
- Company: Lawsons is the UK's largest independent fencing and builders' merchants, with a rich history since 1921.
- Benefits: Enjoy 25 days holiday, a pension scheme, and access to online GP services.
- Why this job: Join a supportive team that values your contributions and offers training for career growth.
- Qualifications: Previous yard experience, a valid forklift license, and a full UK driving license are essential.
- Other info: Work full-time hours with alternate Saturdays, in a tidy and safe environment.
About Lawsons
Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
Lawsons is the UK’s largest independent fencing, timber and builders’ merchants and now boasts 35 branches, 700 employees and £165 million turnover, founded in 1921 and operates across London and the South East of England.
The Role
As a Yard Operative at Lawsons, you will be working in the yard and warehouse, and be the first and last point of contact for customers visiting the branch, so you play a huge part in delivering a fantastic customer experience.”
A Yard Operative will need to deliver excellent customer service in the yard, through accurate picking & packing, excellent product knowledge and demonstrating best practice in regard to Health & Safety.
The role involves building strong customer relationships with our trade and retail customers and ensure we are consistently delivering to expectations and needs.
Working Hours
The Yard Operative position in Wandsworth offers a full-time work schedule from Monday to Friday 07.00 – 16.45, with alternate Saturdays from 08:00 to 12:00, totalling 44.5 hours per week.
Branch Address – 20 Smugglers Way, London, SW18 1EG.
What you will get in return…
Salary range £28,971 – £29,000, depending on experience
25 days Holiday + Bank Holidays + 1 Celebration day
Pension Scheme
Death In Service Scheme
Employee Assisted Programme
Online GP Access
Key Accountabilities…
* Accurate picking of products, checking quality and quantity prior to packing & loading.
* Ensure that stock is replenished, rotated and merchandised
* Safe & secure packing and loading of products on or into collecting vehicles, customer or supplier.
* Accurate completion of all paperwork.
* Provide Customers & Suppliers excellent service and attention in the Yard.
* Unloading and checking of all received deliveries into yard from either customer or supplier.
* Efficient and safe storage of received deliveries into appropriate locations observing company policies and Health & Safety.
* Maintain Yard Standards in line with yard audit criteria.
* Correct reporting and management of any damaged or compromised products or materials.
* Assist in the company stock
* Maintain the yard to a high standard of tidiness and cleanliness
* Keeping the Yard tidy, organised and clear of Hazards and obstructions at all times.
* Correct and Safe use of all mechanical equipment and machinery
* Observe company dress code, including the correct and appropriate use of Personal Protective Equipment (PPE) where required.
* The safe and secure custody of company property, stock, equipment, materials and other forms of asset including information.
* Carry out any other reasonable task as requested by your line manager. Cultivate and maintain exceptional standards of customer service and ensure Lawsons Best Practice, Standards and Company Policies are met
* Build rapport, be polite and courteous to customers
* Be vigilant to prevent loss of product by theft etc
* Be vigilant and report any Health & Safety issues to the Line Manager immediately. #HP
We would love to meet someone with…
Previous experience working in a Yard at a Builders Merchants (essential)
A Live and Valid Forklift License (essential)
A full UK Driving License (essential for this branch)
Up to date forklift training certificate
A positive & approachable attitude
Good product knowledge within the Industry
Professionalism and who will promote and adhere to the company\’s value’s
Good interpersonal skills, confidence and ability to approach customers
A good problem solver, logically minded and good math skills
Good understanding of stock control principles
Strong attention to detail.
Able to work to and maintain, set company standards
Good numeracy and ability to read picking tickets/delivery notes
Good time management.
Why You Should Apply
Join a company that values its employees and promotes a culture of continuous improvement.
Be part of a dynamic team where your contributions are recognised and appreciated.
Receive training and development opportunities to enhance your skills and career prospects.
Work in a supportive environment that encourages innovation and teamwork
Yard Operative employer: Lawsons (Whetstone) Ltd
Contact Detail:
Lawsons (Whetstone) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Yard Operative
✨Tip Number 1
Familiarise yourself with the products and services offered by Lawsons. Understanding their range of fencing, timber, and building materials will help you engage with customers more effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience in a yard or warehouse environment, especially within builders' merchants. Be prepared to discuss specific examples of how you've provided excellent customer service and maintained safety standards.
✨Tip Number 3
If you have a forklift licence, make sure to mention it prominently. Being able to operate machinery safely is crucial for this role, so be ready to discuss your training and any relevant experiences.
✨Tip Number 4
Demonstrate your problem-solving skills and attention to detail during the interview. Prepare to share examples of how you've handled challenges in previous roles, particularly in relation to stock control and customer interactions.
We think you need these skills to ace Yard Operative
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Yard Operative at Lawsons. Highlight your relevant experience in customer service, stock management, and health and safety practices in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your previous experience in a yard at a builders' merchants, your forklift license, and any relevant product knowledge.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've delivered excellent customer service and maintained high standards in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the Yard Operative role.
How to prepare for a job interview at Lawsons (Whetstone) Ltd
✨Showcase Your Customer Service Skills
As a Yard Operative, you'll be the first point of contact for customers. Be prepared to discuss your previous experiences in customer service and how you’ve built strong relationships with clients. Highlight any specific examples where you went above and beyond to meet customer needs.
✨Demonstrate Product Knowledge
Familiarise yourself with the types of products Lawsons offers, especially in fencing, timber, and building materials. During the interview, mention any relevant experience you have in the industry and be ready to answer questions about product specifications and uses.
✨Emphasise Health & Safety Awareness
Health and safety are crucial in this role. Be prepared to discuss your understanding of health and safety practices, including any training you've received. Mention your forklift license and any other relevant certifications to show you take safety seriously.
✨Exhibit Strong Attention to Detail
The role requires accurate picking, packing, and stock management. Share examples from your past work where your attention to detail made a difference, such as preventing errors in orders or maintaining inventory accuracy.
