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For Companies At a Glance
- Tasks: Join us as a Van Driver/Yard Operative, ensuring top-notch customer service and efficient operations.
- Company: Lawsons is the UK's largest independent fencing and builders' merchants, thriving since 1921.
- Benefits: Enjoy a competitive salary, 25 days holiday, pension scheme, and employee assistance programme.
- Why this job: Be part of a dynamic team, build customer relationships, and thrive in a fast-paced environment.
- Qualifications: Must have a full valid category B driving license and forklift truck licence; previous yard experience is essential.
- Other info: Work full-time Monday to Friday with alternate Saturdays; based in Camden.
The predicted salary is between 29000 - 31500 £ per year.
About Lawsons
Lawsons is the UK’s largest independent fencing, timber and builders’ merchants and now boasts 35 branches, 700 employees and £165 million turnover, founded in 1921 and operates across London and the South East of England.
The Role
We are looking for a proactive and reliable Van Driver / Yard Operative to join our team at Lawsons Camden. This role is essential to maintain our high standards of service and customer satisfaction. If you have a passion for logistics and are eager to support operations on the ground, this job is for you. As a Yard Operative at Lawsons, you will be working in the yard and warehouse, and be the first and last point of contact for customers visiting the branch, so you play a huge part in delivering a fantastic customer experience.
A Yard Operative will need to deliver excellent customer service in the yard, through accurate picking & packing, excellent product knowledge and demonstrating best practice in regard to Health & Safety. The role involves building strong customer relationships with our trade and retail customers and ensure we are consistently delivering to expectations and needs.
About you
You’ll need to be someone who isn’t afraid of hard work and is a team player. The yard is one of the busiest areas of the branch so you would need to be willing to work under pressure to ensure customers are served in an efficient and friendly manner. If you’re someone who is happy to get stuck in, then we’d love to hear from you. A full valid category B driving license is essential. A forklift truck licence is also essential for this role.
Working Hours
The Van Driver /Yard Operative position in Camden offers a full-time work schedule from Monday to Friday, with alternate Saturdays from 08:00 to 12:00, totalling 44.5 hours per week.
Branch Address - 53 Blundell St, London N7 9BN
What you will get in return…
- £29,000 - £31,500, depending on experience
- 25 days Holiday + Bank Holidays + 1 Celebration day
- Pension Scheme
- Death In Service Scheme
- Employee Assisted Programme
- My Reward, including Online GP Access
Key Accountabilities…
- Accurate picking of products, checking quality and quantity prior to packing & loading.
- Ensure that stock is replenished, rotated and merchandised.
- Safe & secure packing and loading of products on or into collecting vehicles, customer or supplier.
- Accurate completion of all paperwork.
- Provide Customers & Suppliers excellent service and attention in the Yard.
- Unloading and checking of all received deliveries into yard from either customer or supplier.
- Efficient and safe storage of received deliveries into appropriate locations observing company policies and Health & Safety.
- Maintain Yard Standards in line with yard audit criteria.
- Correct reporting and management of any damaged or compromised products or materials.
- Assist in the company stock.
- Maintain the yard to a high standard of tidiness and cleanliness.
- Keeping the Yard tidy, organised and clear of Hazards and obstructions at all times.
- Correct and Safe use of all mechanical equipment and machinery.
- Observe company dress code, including the correct and appropriate use of Personal Protective Equipment (PPE) where required.
- The safe and secure custody of company property, stock, equipment, materials and other forms of asset including information.
- Carry out any other reasonable task as requested by your line manager.
- Cultivate and maintain exceptional standards of customer service and ensure Lawsons Best Practice, Standards and Company Policies are met.
- Build rapport, be polite and courteous to customers.
- Be vigilant to prevent loss of product by theft etc.
- Be vigilant and report any Health & Safety issues to the Line Manager immediately.
We would love to meet someone with…
- Previous experience working in a Yard at a Builders Merchants (essential).
- A full valid category B driving license (essential).
- A Live and Valid Forklift License (essential).
- A Full UK Driving License (essential).
- Up to date forklift training certificate.
- A positive & approachable attitude.
- Good product knowledge within the Industry.
- Professionalism and who will promote and adhere to the company's values.
- Good interpersonal skills, confidence and ability to approach customers.
- A good problem solver, logically minded and good math skills.
- Good understanding of stock control principles.
- Strong attention to detail.
- Able to work to and maintain, set company standards.
- Good numeracy and ability to read picking tickets/delivery notes.
- Good time management.
Van Driver / Yard Operative - Camden employer: Lawsons (Whetstone) Ltd
Contact Detail:
Lawsons (Whetstone) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Van Driver / Yard Operative - Camden
✨Tip Number 1
Familiarise yourself with the products and services offered by Lawsons. Understanding their range of fencing, timber, and builders' materials will not only boost your confidence but also help you engage effectively with customers during the interview.
✨Tip Number 2
Highlight any previous experience in a yard or warehouse environment, especially within builders' merchants. Be ready to discuss specific examples of how you've contributed to customer satisfaction and maintained safety standards in your past roles.
✨Tip Number 3
Prepare to demonstrate your knowledge of Health & Safety practices relevant to the role. Being able to articulate how you ensure safety in a busy yard environment will show that you take this responsibility seriously.
✨Tip Number 4
Showcase your teamwork skills and ability to work under pressure. Think of examples where you've successfully collaborated with colleagues to meet tight deadlines or manage high workloads, as this is crucial for the Van Driver / Yard Operative position.
We think you need these skills to ace Van Driver / Yard Operative - Camden
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles in yard operations or as a van driver. Emphasise your skills in customer service, logistics, and any specific qualifications like your forklift licence.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the importance of customer service in a yard environment and how your background aligns with Lawsons' values.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as teamwork, attention to detail, and ability to work under pressure. Use specific examples from your past experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Lawsons (Whetstone) Ltd
✨Show Your Customer Service Skills
As a Van Driver / Yard Operative, you'll be the first point of contact for customers. Be prepared to discuss your previous customer service experiences and how you handled challenging situations. Highlight your ability to build rapport and maintain professionalism.
✨Demonstrate Your Knowledge of Health & Safety
Health and safety is crucial in this role. Familiarise yourself with relevant health and safety regulations and be ready to discuss how you ensure a safe working environment. Mention any specific training or certifications you have related to health and safety.
✨Emphasise Teamwork and Adaptability
This position requires a team player who can work under pressure. Share examples of how you've successfully collaborated with others in a busy environment and how you adapt to changing circumstances to meet customer needs.
✨Prepare for Practical Questions
Expect questions that assess your practical skills, such as accurate picking and packing or using a forklift. Be ready to explain your experience with these tasks and how you ensure accuracy and efficiency in your work.
