Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support trade and retail customers through telesales and counter service.
- Company: Prominent builders’ merchant in Colney Heath with a strong reputation.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and enhance your sales skills while helping customers.
- Qualifications: Experience in telesales or customer service and good IT skills required.
The predicted salary is between 35000 - 40000 £ per year.
A prominent builders’ merchant located in Colney Heath is seeking a Telesales colleague to support trade and retail customers. This role combines outbound and inbound sales with counter service, requiring strong communication skills and product knowledge.
The ideal candidate should have:
- Telesales or customer service experience
- Good IT skills
- The ability to manage time effectively in a busy environment
The position offers a competitive salary of £35,000 - £40,000 along with various benefits including training and development opportunities.
Telesales & Branch Counter Advisor - Timber & Fencing employer: Lawsons (Whetstone) Ltd
Contact Detail:
Lawsons (Whetstone) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales & Branch Counter Advisor - Timber & Fencing
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about talking to customers, try role-playing with a friend or family member. This will help you feel more confident when it comes to handling calls and counter service.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common sales software and tools. If you can demonstrate your tech-savviness during the interview, it’ll give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Telesales & Branch Counter Advisor - Timber & Fencing
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about supporting customers, make sure your application highlights your strong communication skills. Use clear and concise language to demonstrate how you can connect with both trade and retail customers.
Demonstrate Your Product Knowledge: We want to see that you know your stuff! If you have experience in the timber and fencing industry, mention it. Even if you don’t, show us your enthusiasm for learning about our products and how they can benefit our customers.
Tailor Your Experience: When applying, relate your previous telesales or customer service experience directly to the job description. Highlight specific examples of how you've successfully managed time in a busy environment, as this will resonate with us.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lawsons (Whetstone) Ltd
✨Know Your Products
Before the interview, make sure you brush up on your knowledge of timber and fencing products. Familiarise yourself with the different types, uses, and benefits. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly and confidently. You could even role-play common sales scenarios with a friend to get comfortable with handling both inbound and outbound calls.
✨Showcase Your Customer Service Experience
Be ready to share specific examples from your previous roles where you excelled in customer service or telesales. Highlight how you managed challenging situations and turned them into positive outcomes, as this will demonstrate your ability to thrive in a busy environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in this role. This shows that you’re engaged and serious about the position, making you a standout candidate.