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- Tasks: Support the Branch Manager in running operations and delivering excellent customer service.
- Company: Join Lawsons, the UK's largest independent supplier of building materials.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and industry-leading training.
- Why this job: Make a real impact in a rewarding management role with growth opportunities.
- Qualifications: Experience in builders' merchants or trade sales, strong leadership skills required.
- Other info: Be part of a supportive team culture and accelerate your career.
The predicted salary is between 40000 - 42000 ÂŁ per year.
Lawsons is proud to be the UK’s largest independent supplier of fencing, timber, and building materials. Established in 1921, with over 35 branches and 700+ colleagues across London and the South East, we continue to thrive by building lasting relationships with customers and cultivating a strong, supportive team culture. We are now seeking an enthusiastic Assistant Branch Manager to join our Salfords branch and help drive our success in the heart of the local building materials market.
This is an excellent opportunity for an ambitious and proactive individual with experience in builders’ merchants, trade sales, or branch operations. As an Assistant Branch Manager in Salfords, you will work closely with the Branch Manager and the wider team, ensuring outstanding customer service, efficient branch operations, and continued business growth. If you are commercially minded, people focused, and passionate about building materials, we want to hear from you.
Working Hours
This is a full-time, permanent role. Standard working pattern is 44.5 hours per week, Monday to Friday from 07:30 to 17:00, with 1 in 3 Saturdays from 08:00 to 12:00.
Benefits
- Competitive salary (ÂŁ40,000 - ÂŁ42,000) depending on experience.
- 25 days’ holiday plus Bank Holidays and an additional celebration day.
- Pension Scheme, Death In Service Scheme, and Employee Assistance Programme.
- Access to “My Reward” platform including Online GP Access and wider wellbeing support.
- Industry-leading training and genuine opportunities to advance within the company.
Main Responsibilities
- Support the Branch Manager with day-to-day running of the Salfords branch to deliver excellent service and operational efficiency.
- Supervise, motivate, and develop the team, promoting a positive and inclusive working environment.
- Assist with customer service across trade counter, yard, and telesales functions.
- Drive branch sales by identifying new business opportunities and supporting promotional activities.
- Support safe working practices and ensure compliance with all health & safety policies.
- Manage cash handling, customer accounts, and relevant branch administration.
- Deal professionally with any customer queries, issues, or feedback.
- Foster continuous improvement and support training of colleagues.
- Deputise for the Branch Manager as required.
Skills & Experience Requirements
- Relevant experience working in a builders’ merchant, supplier, or similar trade-based environment (essential).
- Previous exposure to branch operations, customer service, or team supervision (essential).
- Strong communication and leadership skills, with the ability to motivate others.
- Confident in handling sales enquiries and building good customer relationships.
- Knowledge of building materials, timber, or fencing products highly desirable.
- Organised, adaptable, and willing to take responsibility in a fast-paced environment.
- Demonstrates professionalism, respect, and a commitment to customer satisfaction.
- Keen to learn, develop, and progress a career within our growing company.
Why Join Lawsons Salfords?
- Be part of the UK’s leading independent merchant for fencing, timber, and building materials.
- Take on a varied and rewarding management role with a positive impact on branch success.
- Join a supportive, experienced, and valued team environment.
- Accelerate your career with structured training, mentorship, and real progression opportunities.
Assistant Branch Manager in Salfords employer: Lawsons (Whetstone) Ltd
Contact Detail:
Lawsons (Whetstone) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager in Salfords
✨Tip Number 1
Network like a pro! Reach out to your connections in the building materials industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Lawsons and understand their values and operations. Be ready to discuss how your experience aligns with their needs, especially in customer service and team management.
✨Tip Number 3
Show off your passion! When you get the chance to chat with potential employers, express your enthusiasm for building materials and how you can contribute to their success. A genuine interest can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lawsons team and ready to dive into the role of Assistant Branch Manager.
We think you need these skills to ace Assistant Branch Manager in Salfords
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Branch Manager role. Highlight your experience in builders’ merchants and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for building materials and your enthusiasm for the role. Let us know why you’re the perfect fit for Lawsons and how you can contribute to our success.
Showcase Your Leadership Skills: As an Assistant Branch Manager, leadership is key. In your application, share examples of how you've motivated teams or improved customer service in previous roles. We love seeing candidates who can inspire others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Lawsons (Whetstone) Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of building materials, timber, and fencing products. Familiarise yourself with Lawsons' offerings and be ready to discuss how your experience in builders’ merchants can contribute to the branch's success.
✨Showcase Your Leadership Skills
As an Assistant Branch Manager, you'll need to motivate and develop a team. Prepare examples from your past experiences where you've successfully led a team or improved customer service. This will demonstrate your capability to foster a positive working environment.
✨Be Customer-Focused
Lawsons prides itself on outstanding customer service. Think of specific instances where you've gone above and beyond for customers. Be ready to share these stories to highlight your commitment to customer satisfaction and relationship-building.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the branch's operations, team culture, and growth opportunities. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.