At a Glance
- Tasks: Handle customer enquiries, make outbound calls, and process counter sales.
- Company: Well-established independent supplier in Peterborough.
- Benefits: Competitive salary, holidays, pension scheme, and ongoing training.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: Experience in telesales or customer service with strong communication skills.
- Other info: Full-time role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A well-established independent supplier in Peterborough is recruiting a Telesales / Counter Sales adviser. This role involves handling customer enquiries, making outbound calls, and processing counter sales while providing excellent product advice.
The ideal candidate should have a background in telesales or customer service, strong communication skills, and a customer-focused approach.
This full-time position offers a competitive salary and various employee benefits including holidays, pension scheme, and ongoing training and development opportunities.
Telesales & Counter Sales Advisor — Builders’ Merchants in Peterborough employer: Lawsons (Whetstone) Ltd
Contact Detail:
Lawsons (Whetstone) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales & Counter Sales Advisor — Builders’ Merchants in Peterborough
✨Tip Number 1
Get to know the company inside out! Research their products and services, and understand their customer base. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling enquiries and making calls, try role-playing with a friend or family member. This will help you feel more confident and articulate when it comes to discussing your experience and answering questions.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips about the company you're applying to.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team and ready to dive into the world of telesales and counter sales.
We think you need these skills to ace Telesales & Counter Sales Advisor — Builders’ Merchants in Peterborough
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any experience you have in telesales or customer service. We want to see how you've handled customer enquiries and provided excellent product advice in the past!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to connect their skills with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experience without wading through unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Lawsons (Whetstone) Ltd
✨Know Your Products
Before the interview, make sure you familiarise yourself with the products offered by the company. Being able to discuss specific items and their benefits will show your potential employer that you're genuinely interested and knowledgeable about what they sell.
✨Practice Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family to get comfortable with speaking about your experience in telesales and customer service.
✨Showcase Your Customer-Focused Approach
Prepare examples from your past experiences where you went above and beyond for a customer. This could be a time when you resolved an issue or provided exceptional service. Highlighting these moments will demonstrate your commitment to customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.