At a Glance
- Tasks: Drive an HGV Class 2 Hiab to deliver materials and provide excellent customer service.
- Company: Join Lawsons, the UK's largest independent supplier of fencing and building materials.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and ongoing training.
- Other info: Enjoy a dynamic work environment with clear progression opportunities.
- Why this job: Be part of a supportive team and develop your career in a reputable company.
- Qualifications: Valid HGV Class 2 licence and Hiab certification required.
The predicted salary is between 42840 - 42840 £ per year.
About Lawsons
Lawsons is the UK’s largest independent supplier of fencing, timber and building materials. Established in 1921, we operate across London and the South East of England with over 35 branches, more than 700 employees and a multi‑million pound turnover. We are committed to delivering high quality products and exceptional service to both trade and retail customers.
Role Overview
We are recruiting an HGV Class 2 Hiab driver to join our New Malden team. This is a field‑based, customer‑facing role responsible for operating an HGV fitted with a Hiab to deliver materials to customers, safely load and unload on site using hydraulic lifting equipment, and represent the branch professionally. The successful candidate will be reliable, safety conscious and committed to delivering an excellent customer service while maintaining vehicle and equipment standards.
Key Responsibilities
- Operate an HGV Class 2 (Category C) vehicle fitted with a Hiab to deliver and collect materials to customers’ sites, ensuring safe loading, unloading and accurate placement of products.
- Carry out pre‑ and post‑trip vehicle checks, report defects promptly and ensure all vehicle paperwork is completed accurately.
- Safely operate the Hiab and any associated lifting attachments in accordance with training and certified procedures; ensure loads are lifted, slung and positioned without risk to people, property or the vehicle.
- Load and secure vehicle loads in line with statutory and company guidelines, using appropriate load restraint and safe manual handling techniques where required.
- Deliver high standards of customer service on site, communicating professionally with customers and representing the New Malden branch positively.
- Maintain accurate delivery records, collect signatures and proof of delivery, and update branch systems with delivery notes and any discrepancies.
- Work with yard and branch colleagues to co‑ordinate delivery schedules, report late or failed deliveries and assist with route planning as required.
- Adhere to company health and safety policies, complete required risk assessments, follow safe working procedures and use PPE at all times.
- Ensure cleanliness and basic maintenance of the vehicle and Hiab equipment, reporting faults and arranging servicing as necessary.
Person Specification
- Valid UK HGV Class 2 (Category C) driving licence with current Driver Qualification Card (CPC) and digital tachograph card (essential).
- Valid Hiab/crane operator certification (e.g., Banksman & Hiab or equivalent) and evidence of relevant lifting equipment training (essential).
- Proven experience operating an HGV with a Hiab or similar hydraulic crane, ideally within builders’ merchants, landscaping or construction sectors.
- Good knowledge of vehicle safety checks, load security, slinging and safe manual handling techniques.
- Excellent customer service skills with a professional, courteous approach and clear communication.
- Able to work independently, manage time effectively and adapt to changing priorities and schedules.
- Physically fit and able to undertake manual handling and outdoor work in all weather conditions.
- IT literate to the extent of using mobile devices for delivery confirmation and basic branch systems.
- Knowledge of relevant health and safety legislation and a commitment to follow company procedures and training.
- Team player who works collaboratively with yard, branch and transport colleagues to achieve safe and efficient service delivery.
Working Hours, Salary and Benefits
- Full‑time, permanent position based at our New Malden branch.
- Typical contracted hours are Monday to Friday 06.30- 16.00 plus 1 in 2 Saturday mornings 08:00 - 12:00.
- Competitive annual salary – £42,840.
- 25 days’ holiday per year plus bank holidays and a celebration day, rising with service in line with company policy.
- Company pension scheme.
- Employee Assistance Programme and access to online GP services.
- Comprehensive induction, ongoing training and clear progression opportunities within the business.
Why Join Lawsons New Malden?
- Work for a well‑established, family‑owned company with a strong local reputation and commitment to service.
- Be part of a supportive, team‑focused environment where safety and customer service are prioritised.
- Develop your career through structured training and clear progression pathways.
- Play an important role in delivering outstanding service to trade and retail customers in New Malden and the surrounding area.
Lawsons is an equal opportunities employer and welcomes applications from all suitably qualified candidates. If you are reliable, safety‑focused and take pride in delivering excellent on‑site service, we would like to hear from you.
HGV Class 2 Hiab in Newport employer: Lawsons (Whetstone) Ltd
Lawsons is an excellent employer, offering a supportive and team-focused work environment in New Malden, where safety and exceptional customer service are at the forefront of our operations. With competitive salaries, generous holiday allowances, and clear pathways for career progression, we are committed to the growth and well-being of our employees. Join us to be part of a well-established, family-owned company that values its staff and plays a vital role in the local community.
StudySmarter Expert Advice🤫
We think this is how you could land HGV Class 2 Hiab in Newport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lawsons. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! If you’re nervous about interviews, try doing mock interviews with friends or family. Focus on common questions for HGV drivers and customer service scenarios. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show off your skills! When discussing your experience, highlight specific examples where you’ve successfully operated an HGV with a Hiab or provided excellent customer service. Use numbers or outcomes if you can – it makes your achievements more tangible!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace HGV Class 2 Hiab in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your HGV Class 2 experience and any relevant Hiab certifications. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Strong Cover Letter:Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the HGV Class 2 Hiab role at Lawsons. Share your passion for customer service and safety, and let us know how you can contribute to our team.
Be Clear and Concise:When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point—just like we do with our deliveries!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Lawsons (Whetstone) Ltd
✨Know Your Stuff
Make sure you’re familiar with the HGV Class 2 Hiab requirements and responsibilities. Brush up on your knowledge of vehicle safety checks, load security, and safe manual handling techniques. This will show that you’re not just qualified but also genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, be prepared to discuss how you’ve delivered excellent service in the past. Think of specific examples where you’ve gone above and beyond for a customer, as this will highlight your commitment to representing the branch positively.
✨Safety First
Emphasise your understanding of health and safety policies. Be ready to talk about how you ensure safety when operating the Hiab and during deliveries. Mention any relevant training or certifications you have, as this will reassure them of your reliability and safety consciousness.
✨Be Prepared for Practical Questions
Expect questions that assess your practical skills, such as how you would handle a difficult delivery situation or what steps you take for pre- and post-trip vehicle checks. Practising these scenarios can help you respond confidently and demonstrate your problem-solving abilities.
