At a Glance
- Tasks: Drive HGV Class 2 Hiab, ensuring safe and efficient product delivery.
- Company: Join AVS, part of the UK's largest independent builders' merchants with a rich history since 1921.
- Benefits: Enjoy a competitive salary, 25 days holiday, pension scheme, and online GP access.
- Other info: Work Monday to Friday with alternate Saturdays; great team environment awaits!
- Why this job: Be part of a reputable company, thrive in a dynamic role, and excel in customer service.
- Qualifications: Must have a valid HGV Class 2 and Hiab License, plus driving experience in the industry.
The predicted salary is between 34000 - 37000 € per year.
Company Overview
AVS is part of the Lawsons Group, which is the UK’s largest independent fencing, timber and builders’ merchants and now boasts 35 branches, 700 employees and £165 million turnover, founded in 1921 and operates across London and the South East of England.
Position Overview
Be a crucial part of Lawsons as an HGV Class 2 Hiab Driver, ensuring the reliable and safe delivery of our quality products while exemplifying outstanding customer service at every stage of the delivery process.
Location - Herriard Sawmill, Basingstoke, RG25 2PH
Working Hours
This role involves a 44.5-hour workweek, Monday to Friday from 07:30 to 17:00, and alternate Saturdays from 08:00 to 12:00.
Benefits for the Successful Candidate
- Competitive salary range between £34,000 - £37,000, depending on experience.
- 25 days holiday plus Bank Holidays and an additional celebration day.
- Pension Scheme, Death In Service Scheme, and Employee Assistance Programme.
- My Reward, featuring benefits such as Online GP Access.
Main Responsibilities
- Deliver products safely and efficiently in compliance with road safety regulations.
- Operate the HIAB crane adeptly for safe loading and unloading.
- Maintain excellent standards of customer service, ensuring Lawsons\' Best Practices are upheld.
- Build and nurture strong customer relationships through courteous interactions.
- Contribute proactively to identifying company sales opportunities.
- Ensure awareness concerning loss or damage prevention of products and vehicle.
- Adhere promptly to health and safety reporting procedures if necessary.
Qualifications and Skills
- Valid HGV Class 2 and Hiab License (essential).
- Substantial previous driving experience, particularly within the Builders Merchants industry (essential)
- Cheerful disposition and friendly approach to customer interactions.
- Excellent communication skills, demonstrating meticulous attention to detail.
- Adaptability to high-pressure environments combined with self-motivation.
- Proficient time management abilities.
- Dedication to enhancing familiarity with company products and processes.
Why You Should Consider Joining Us
- Be an integral member of a longstanding, reputable company with extensive industry presence.
- Participate in a challenging, dynamic role that rewards initiative.
- Enjoy working within a supportive, team-oriented environment dedicated to excellence.
- Experience personal satisfaction and growth through engagement in customer service excellence.
HGV Class 2 Hiab - AVS Basingstoke employer: Lawsons (Whetstone) Ltd
AVS, part of the Lawsons Group, is an exceptional employer that values its employees by offering a competitive salary, generous holiday allowance, and comprehensive benefits including a pension scheme and employee assistance programme. Located in Basingstoke, you will thrive in a supportive, team-oriented culture that encourages personal growth and development while playing a vital role in delivering quality products and outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land HGV Class 2 Hiab - AVS Basingstoke
✨Tip Number 1
Familiarise yourself with the specific routes and areas around Basingstoke where AVS operates. Knowing the local geography can help you navigate efficiently and demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Brush up on your customer service skills, as this role emphasises building strong relationships with clients. Think of examples from your past experiences where you went above and beyond for a customer, as these will be valuable in interviews.
✨Tip Number 3
Make sure you understand the operation of HIAB cranes thoroughly. If you have any recent training or certifications, be ready to discuss them, as this will show your expertise and readiness for the job.
✨Tip Number 4
Network with current or former employees of AVS or similar companies. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace HGV Class 2 Hiab - AVS Basingstoke
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the HGV Class 2 Hiab position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience:In your CV and cover letter, emphasise your previous driving experience, especially in the Builders Merchants industry. Mention specific examples of how you've safely delivered products and maintained customer service standards.
Showcase Your Skills:Make sure to highlight your valid HGV Class 2 and Hiab License in your application. Additionally, demonstrate your communication skills and ability to work under pressure, as these are crucial for the role.
Craft a Strong Cover Letter:Write a compelling cover letter that reflects your cheerful disposition and friendly approach to customer interactions. Explain why you want to join AVS and how you can contribute to their team and uphold their Best Practices.
How to prepare for a job interview at Lawsons (Whetstone) Ltd
✨Know Your Vehicle
Make sure you are well-versed in the specifics of HGV Class 2 vehicles and Hiab cranes. Be prepared to discuss your driving experience and any challenges you've faced on the road, as this will demonstrate your expertise and confidence.
✨Customer Service Focus
Since the role emphasises outstanding customer service, think of examples where you've gone above and beyond for a customer. Highlighting your cheerful disposition and friendly approach will show that you align with the company's values.
✨Safety First
Familiarise yourself with road safety regulations and health and safety procedures relevant to the role. Be ready to discuss how you ensure compliance and prevent loss or damage during deliveries, as this is crucial for the position.
✨Show Your Initiative
Prepare to talk about how you've identified sales opportunities in previous roles. This will illustrate your proactive nature and willingness to contribute to the company's growth, which is something they value highly.
