At a Glance
- Tasks: Drive and deliver building materials safely while providing excellent customer service.
- Company: Join Lawsons, the UK's largest independent supplier of fencing and building materials.
- Benefits: Enjoy 25 days holiday, a pension scheme, and access to health support programmes.
- Other info: Lawsons values diversity and is committed to creating an inclusive workplace.
- Why this job: Be part of a respected company with over a century of experience and a supportive team.
- Qualifications: Must have a valid HGV Class 2 and Hiab licence with driving experience.
The predicted salary is between 37000 - 40000 £ per year.
Role Overview
We are recruiting an HGV Class 2 Hiab driver to join our Wandsworth team. This customer-facing role involves delivering building materials to trade and retail customers, operating a Class 2 HIAB-equipped vehicle safely and efficiently, and supporting the branch and transport teams during cover requirements and busy periods. The successful candidate will be reliable, safety conscious and adaptable, representing the company professionally while maintaining high standards of vehicle care and customer service.
Role Overview
We are recruiting an HGV Class 2 Hiab driver to join our Wandsworth team. This customer-facing role involves delivering building materials to trade and retail customers, operating a Class 2 HIAB-equipped vehicle safely and efficiently, and supporting the branch and transport teams during cover requirements and busy periods. The successful candidate will be reliable, safety conscious and adaptable, representing the company professionally while maintaining high standards of vehicle care and customer service.
Main Responsibilities
- Operate a Class 2 (Category C) HGV fitted with a HIAB crane to load, transport and unload goods at customer sites, following job sheets and instructions from the Transport Supervisor.
- Ensure all loads are properly secured and protected for transit using straps, tarpaulins and other restraints to prevent damage.
- Use the onboard HIAB crane safely and efficiently to lift and place materials at delivery locations, following safe systems of work and manufacturer guidance.
- Carry out daily vehicle and HIAB checks, report defects through the correct channels and ensure vehicle documentation (licence, CPC, maintenance records) is complete and up to date.
- Plan routes to meet delivery schedules and customer time windows, communicating with the transport office regarding delays, traffic or site restrictions.
- Provide excellent customer service on site and at point of delivery; liaise professionally with customers to ensure safe unloading and placement of goods and respond to queries courteously.
- Assist with loading at branch where required, including manual handling tasks and use of lifting aids, to support efficient vehicle turnaround.
- Complete delivery paperwork and electronic proof of delivery accurately and promptly, reporting any shortages, damage or customer queries to the Transport Supervisor.
- Adhere to company health and safety policies, use appropriate PPE, follow site-specific instructions and report incidents or near misses immediately.
- Work flexibly to provide cover across Wandsworth and neighbouring branches as required, supporting peak periods and ad-hoc transport needs.
Person Specification
- Valid UK Class 2 (Category C) driving licence with HIAB (crane) endorsement and a valid Driver CPC.
- Proven experience operating Class 2 HGVs with HIAB/crane within a builders merchants experience is essential.
- Good knowledge of vehicle and HIAB checks, safe use of lifting equipment and manual handling best practice.
- Customer-focused with strong communication skills and a professional, courteous manner when dealing with customers and colleagues.
- Reliable, punctual and able to work flexibly to meet business needs, including early starts and every other weekend Saturday cover.
- Physically fit and able to carry out manual handling tasks and work outdoors in variable weather conditions.
- Basic IT literacy to use handheld devices and electronic proof of delivery systems.
- Commitment to follow company safety procedures and work collaboratively across yard, branch and transport functions.
Working Hours, Salary And Benefits
- Full-time, permanent role based at our Wandsworth branch. Typical hours are Monday - Friday 07:30 - 17:00, plus 1 in 2 Saturdays working 08:00 - 12:00.
- Competitive salary - £42,840.
- 25 days’ holiday per year plus bank holidays and a celebration day, rising with service in line with company policy.
- Company pension scheme.
- Employee Assistance Programme and access to online GP services.
- Comprehensive induction, HIAB refresher training where required and opportunities for ongoing development and progression.
Why Join Wandsworth?
- Work for a well-established, family-owned company with a strong local reputation and commitment to service.
- Be part of a supportive, team-focused environment where safety and customer service are prioritised.
- Develop your skills through structured training and clear progression pathways within the business.
- Play an important role in delivering outstanding service to trade and retail customers in Wandsworth and the surrounding area.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates regardless of gender, age, background or experience. If you are a dependable, safety-focused HGV Class 2 Hiab driver who takes pride in delivering excellent service, we would like to hear from you. #HP
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HGV Class 2 Hiab employer: Lawsons (Whetstone) Ltd
Lawsons (Whetstone) Ltd is an excellent employer, offering a dynamic work environment in Ascot where teamwork and safety are paramount. With a commitment to employee growth, the company provides training opportunities and a competitive salary, making it an ideal place for those looking to build a rewarding career in the timber and building materials industry.
StudySmarter Expert Advice🤫
We think this is how you could land HGV Class 2 Hiab
✨Tip Number 1
Familiarise yourself with Lawsons' core values and customer service standards. During your interactions, whether in person or over the phone, demonstrate how you align with these values to show that you're a perfect fit for their team.
✨Tip Number 2
Highlight your experience in the builders' merchant industry when networking or during interviews. This specific background can set you apart from other candidates and show that you understand the unique challenges of the role.
✨Tip Number 3
Prepare to discuss your approach to safety and incident reporting. Given the importance of health and safety protocols in this role, being able to articulate your commitment to these practices will demonstrate your professionalism.
✨Tip Number 4
Research the local area where you'll be delivering. Knowing the routes and potential challenges can help you stand out as someone who is proactive and ready to hit the ground running.
We think you need these skills to ace HGV Class 2 Hiab
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your HGV Class 2 and Hiab licence, along with any relevant driving experience. Emphasise your customer service skills and any previous roles in the builders' merchant industry.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work at Lawsons and how your skills align with their values and requirements.
Highlight Relevant Experience:In your application, detail your experience with operating Hiab cranes and delivering materials. Use examples to demonstrate your attention to detail and commitment to safety during deliveries.
Showcase Your Soft Skills:Lawsons values customer service and communication. Make sure to include examples of how you've successfully interacted with customers and built positive relationships in previous roles.
How to prepare for a job interview at Lawsons (Whetstone) Ltd
✨Know Your Stuff
Make sure you have a solid understanding of HGV Class 2 and Hiab operations. Brush up on safety protocols and maintenance procedures, as these are crucial for the role.
✨Showcase Your Customer Service Skills
Since you'll be representing Lawsons, highlight your experience in providing excellent customer service. Be ready to share examples of how you've built positive relationships with customers in the past.
✨Demonstrate Your Driving Experience
Be prepared to discuss your driving history, especially any experience within the builders' merchant industry. Mention specific challenges you've faced and how you overcame them.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and the company.
