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- Tasks: Support the Branch Manager in daily operations and ensure excellent customer service.
- Company: Join Lawsons Group, a leading supplier of fencing and building materials with over 100 years of heritage.
- Benefits: Enjoy a competitive salary, 25 days leave, pension scheme, and employee perks.
- Why this job: Be part of a dynamic, inclusive culture where your contributions are valued and career growth is encouraged.
- Qualifications: Experience in a supervisory role in building supplies or timber is essential; strong leadership and customer service skills required.
- Other info: This full-time role is based in Oxford with opportunities for professional training and development.
The predicted salary is between 31000 - 36000 £ per year.
About Lawsons Group Lawsons Group is the UK’s leading independent supplier of fencing, timber, and building materials, with a proud heritage spanning over 100 years and 35 thriving branches across London and the South East. Our commitment is to provide outstanding products and first-class service to both trade and retail customers. Join us at Oxford Fencing Supplies for the chance to develop your career in a dynamic, values-driven, and inclusive environment. Assistant Branch Manager Opportunity – Oxford Fencing Supplies Are you an organised and motivated individual with experience in the builders merchant or timber sector? We have a fantastic opportunity in Oxford for a passionate Assistant Branch Manager to support the smooth running of our busy fencing supplies branch. If you thrive in a varied leadership role, enjoy working with people, and are committed to high service standards, we want to hear from you. Location and Working Hours – Based at Oxford Fencing Supplies, Kingston Business Park, Kingston Bagpuize, Abingdon, OX13 5AS. Full-time, permanent position: Monday to Friday 07:30 – 17:00 plus alternate Saturdays 08:00 – 12:30 (44.5 hours per week). Salary & Benefits – Competitive salary package (£37,000 – £42,000, dependant on experience) 25 days annual leave, plus Bank Holidays and 1 additional Celebration Day per year. Pension scheme and Death in Service cover for peace of mind. Comprehensive Employee Assistance Programme and My Reward employee perks. Commitment to professional training, ongoing development, and real opportunities for career progression. Inclusive, supportive, and safety-focused culture where your contribution is valued. Key Responsibilities – Support the Branch Manager in achieving branch targets for sales, customer service, stock management, and profitability. Contribute to daily operations: supervise staff, motivate the team, and ensure consistent delivery of excellent customer service. Act as a role model for health & safety best practice and uphold company standards for site appearance and compliance. Manage resources efficiently, including stock levels, logistics and branch administration. Develop positive relationships with customers, proactively resolving issues and seeking opportunities to grow business with both trade and retail clients. Assist with recruitment, induction, training, and ongoing coaching of colleagues to promote high performance and personal development. Support financial and audit controls, being vigilant to loss prevention, compliance, and process improvement opportunities. Contribute feedback and ideas to continually enhance branch performance and the customer experience. Skills & Experience – What We’re Looking For in Our Next Assistant Branch Manager Previous experience in a supervisory or assistant manager position in building supplies, timber, fencing, or a similar environment is essential. Confident and supportive leader, with a positive approach to motivating and developing colleagues. Proven customer service skills and ability to build rapport quickly with people from all backgrounds. Strong commercial mindset – understands how to drive sales, manage costs, and deliver against KPIs. Organised, resilient, and able to work well in a fast-moving, hands-on setting. Numerate and IT literate; experience with order processing, stock management, and CRM systems is a plus. Practical and safety conscious, with a keen eye for operational detail and a can-do attitude. Embraces and embodies Lawsons’ commitment to diversity, inclusion, and ethics in the workplace. Lawsons Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds and experiences. #HP
Assistant Branch Manager employer: Lawsons (Whetstone) Ltd
Contact Detail:
Lawsons (Whetstone) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager
✨Tip Number 1
Familiarise yourself with the specific products and services offered by Lawsons Group, especially in fencing and timber. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Lawsons Group on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss your leadership style and how you've motivated teams in previous roles. Be ready with specific examples that highlight your ability to drive sales and improve customer service, as these are key aspects of the Assistant Branch Manager position.
✨Tip Number 4
Research the latest trends in the builders merchant and timber sector. Being knowledgeable about industry developments can set you apart from other candidates and show that you're proactive and engaged in your field.
We think you need these skills to ace Assistant Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the builders merchant or timber sector. Emphasise any supervisory roles and customer service achievements that align with the responsibilities of an Assistant Branch Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've motivated teams, managed stock, or improved customer service in previous positions.
Highlight Key Skills: In your application, clearly outline your skills that match the job description, such as leadership, commercial awareness, and IT literacy. Use bullet points for clarity and impact.
Showcase Your Values: Demonstrate your commitment to diversity, inclusion, and safety in your application. Share experiences where you have contributed to a positive workplace culture or upheld health and safety standards.
How to prepare for a job interview at Lawsons (Whetstone) Ltd
✨Showcase Your Leadership Skills
As an Assistant Branch Manager, you'll be expected to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, highlighting your ability to inspire and develop colleagues.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Be ready to discuss specific instances where you've gone above and beyond for customers, and how you resolved any issues effectively while maintaining strong relationships.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to the builders merchant sector. Be prepared to discuss how you can drive sales and manage costs effectively, showcasing your commercial mindset.
✨Emphasise Safety and Compliance
Safety is paramount in this industry. Be ready to talk about your experience with health and safety practices, and how you ensure compliance within your team and operations.
