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For Companies At a Glance
- Tasks: As a Yard Operative, you'll ensure excellent customer service through accurate picking, packing, and maintaining yard standards.
- Company: Lawsons is the UK's largest independent fencing and builders' merchants, with a rich history since 1921.
- Benefits: Enjoy a competitive salary, 25 days holiday, pension scheme, and online GP access.
- Why this job: Join a supportive team that values your contributions and offers growth opportunities in a dynamic environment.
- Qualifications: Previous yard experience, valid forklift license, full UK driving license, and strong attention to detail required.
- Other info: Work full-time Monday to Friday with alternate Saturdays; perfect for those seeking stability and teamwork.
The predicted salary is between 24900 - 29000 £ per year.
About Lawsons
Lawsons is the UK’s largest independent fencing, timber and builders’ merchants and now boasts 35 branches, 700 employees and £165 million turnover, founded in 1921 and operates across London and the South East of England.
The Role
As a Yard Operative at Lawsons, you will be working in the yard and warehouse, and be the first and last point of contact for customers visiting the branch, so you play a huge part in delivering a fantastic customer experience.”
A Yard Operative will need to deliver excellent customer service in the yard, through accurate picking & packing, excellent product knowledge and demonstrating best practice in regard to Health & Safety.
The role involves building strong customer relationships with our trade and retail customers and ensure we are consistently delivering to expectations and needs.
Working Hours
The Yard Operative position in Wandsworth offers a full-time work schedule from Monday to Friday 07.00 – 16.45, with alternate Saturdays from 08:00 to 12:00, totalling 44.5 hours per week.
Branch Address – 20 Smugglers Way, London, SW18 1EG.
What you will get in return…
- Salary range £28,971 – £29,000, depending on experience
- 25 days Holiday + Bank Holidays + 1 Celebration day
- Pension Scheme
- Death In Service Scheme
- Employee Assisted Programme
- Online GP Access
Key Accountabilities…
- Accurate picking of products, checking quality and quantity prior to packing & loading.
- Ensure that stock is replenished, rotated and merchandised
- Safe & secure packing and loading of products on or into collecting vehicles, customer or supplier.
- Accurate completion of all paperwork.
- Provide Customers & Suppliers excellent service and attention in the Yard.
- Unloading and checking of all received deliveries into yard from either customer or supplier.
- Efficient and safe storage of received deliveries into appropriate locations observing company policies and Health & Safety.
- Maintain Yard Standards in line with yard audit criteria.
- Correct reporting and management of any damaged or compromised products or materials.
- Assist in the company stock
- Maintain the yard to a high standard of tidiness and cleanliness
- Keeping the Yard tidy, organised and clear of Hazards and obstructions at all times.
- Correct and Safe use of all mechanical equipment and machinery
- Observe company dress code, including the correct and appropriate use of Personal Protective Equipment (PPE) where required.
- The safe and secure custody of company property, stock, equipment, materials and other forms of asset including information.
- Carry out any other reasonable task as requested by your line manager. Cultivate and maintain exceptional standards of customer service and ensure Lawsons Best Practice, Standards and Company Policies are met
- Build rapport, be polite and courteous to customers
- Be vigilant to prevent loss of product by theft etc
- Be vigilant and report any Health & Safety issues to the Line Manager immediately. #HP
We would love to meet someone with…
- Previous experience working in a Yard at a Builders Merchants (essential)
- A Live and Valid Forklift License (essential)
- A full UK Driving License (essential for this branch)
- Up to date forklift training certificate
- A positive & approachable attitude
- Good product knowledge within the Industry
- Professionalism and who will promote and adhere to the company\’s value’s
- Good interpersonal skills, confidence and ability to approach customers
- A good problem solver, logically minded and good math skills
- Good understanding of stock control principles
- Strong attention to detail.
- Able to work to and maintain, set company standards
- Good numeracy and ability to read picking tickets/delivery notes
- Good time management.
Why You Should Apply
- Join a company that values its employees and promotes a culture of continuous improvement.
- Be part of a dynamic team where your contributions are recognised and appreciated.
- Receive training and development opportunities to enhance your skills and career prospects.
- Work in a supportive environment that encourages innovation and teamwork #HP
#J-18808-Ljbffr
Yard Operative Operations · Wandsworth employer: Lawsons Ltd.
Contact Detail:
Lawsons Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Yard Operative Operations · Wandsworth
✨Tip Number 1
Familiarise yourself with the products and services offered by Lawsons. Understanding their range of fencing, timber, and building materials will help you engage with customers more effectively and demonstrate your knowledge during any interactions.
✨Tip Number 2
Highlight your previous experience in a yard environment, especially within builders' merchants. Be prepared to discuss specific examples of how you've provided excellent customer service and maintained safety standards in your past roles.
✨Tip Number 3
Make sure to showcase your forklift skills and any relevant certifications. Since a valid forklift license is essential for this role, being able to discuss your experience with operating machinery confidently will set you apart from other candidates.
✨Tip Number 4
Demonstrate your problem-solving abilities and attention to detail during any discussions. Share examples of how you've successfully managed stock control or resolved customer issues in the past, as these skills are crucial for a Yard Operative.
We think you need these skills to ace Yard Operative Operations · Wandsworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous work in a yard at builders' merchants. Emphasise your forklift license and any product knowledge you possess.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Yard Operative role at Lawsons. Mention your customer service skills and how you can contribute to maintaining high standards in the yard.
Highlight Relevant Skills: Clearly outline your skills that match the job description, such as attention to detail, problem-solving abilities, and time management. Use specific examples from your past experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Lawsons Ltd.
✨Showcase Your Customer Service Skills
As a Yard Operative, you'll be the first point of contact for customers. Be prepared to discuss your previous experiences in customer service and how you’ve built strong relationships with clients in the past.
✨Demonstrate Product Knowledge
Familiarise yourself with common products in the builders' merchant industry. During the interview, highlight your knowledge of timber, fencing, and other materials, as this will show your potential employer that you're ready to hit the ground running.
✨Emphasise Health & Safety Awareness
Health and safety are crucial in this role. Be ready to talk about your understanding of safety protocols and any relevant training you've received, especially regarding the use of machinery and equipment.
✨Prepare for Practical Scenarios
You may be asked to solve practical problems or scenarios related to stock control or customer interactions. Think through examples from your past experience where you successfully managed similar situations.
