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For Companies At a Glance
- Tasks: Be the face of our yard, delivering top-notch customer service and ensuring smooth operations.
- Company: Join Lawsons, the UK's largest independent fencing and builders' merchants.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a supportive work environment.
- Why this job: Make a real impact in a busy yard while building strong customer relationships.
- Qualifications: Must have a valid forklift licence and experience in a builders' merchants yard.
- Other info: Join a team that values hard work, professionalism, and teamwork.
The predicted salary is between 28971 - 29500 £ per year.
About Lawsons
Lawsons is the UK’s largest independent fencing, timber and builders’ merchants and now boasts 35 branches, 700 employees and £165 million turnover, founded in 1921 and operates across London and the South East of England.
Join Our Team as a Yard Operative in Colney Heath
The Role
As a Yard Operative at Lawsons, you will be working in the yard and warehouse, and be the first and last point of contact for customers visiting the branch, so you play a huge part in delivering a fantastic customer experience.
A Yard Operative will need to deliver excellent customer service in the yard, through accurate picking & packing, excellent product knowledge and demonstrating best practice in regard to Health & Safety.
The role involves building strong customer relationships with our trade and retail customers and ensure we are consistently delivering to expectations and needs.
Working Hours – Monday – Friday plus 1 in 2 Saturdays 08.00 – 12.00 = 44.5 hours per week
Branch Postcode – AL4 0PG
What’s in it for you
- Salary £28,971- £29,500, dependant on experience
- 25 days Holiday + Bank Holidays + 1 Celebration day
- Pension Scheme
- Death In Service Scheme
- Employee Assisted Programme
- My Reward, including Online GP Access
About you
You\’ll need to be someone who isn\’t afraid of hard work and is a team player. The yard is one of the busiest areas of the branch so you would need to be willing to work under pressure to ensure customers are served in an efficient and friendly manner. If you\’re someone who is happy to get stuck in, then we\’d love to hear from you.
A forklift truck licence is essential for this role.
Key Accountabilities
- Accurate picking of products, checking quality and quantity prior to packing & loading.
- Ensure that stock is replenished, rotated and merchandised
- Safe & secure packing and loading of products on or into collecting vehicles, customer or supplier.
- Accurate completion of all paperwork.
- Provide Customers & Suppliers excellent service and attention in the Yard.
- Unloading and checking of all received deliveries into yard from either customer or supplier.
- Efficient and safe storage of received deliveries into appropriate locations observing company policies and Health & Safety.
- Maintain Yard Standards in line with yard audit criteria.
- Correct reporting and management of any damaged or compromised products or materials.
- Assist in the company stock
- Maintain the yard to a high standard of tidiness and cleanliness
- Keeping the Yard tidy, organised and clear of Hazards and obstructions at all times.
- Correct and Safe use of all mechanical equipment and machinery
- Observe company dress code, including the correct and appropriate use of Personal Protective Equipment (PPE) where required.
- The safe and secure custody of company property, stock, equipment, materials and other forms of asset including information.
- Carry out any other reasonable task as requested by your line manager. Cultivate and maintain exceptional standards of customer service and ensure Lawsons Best Practice, Standards and Company Policies are met
- Build rapport, be polite and courteous to customers
- Be vigilant to prevent loss of product by theft etc
- Be vigilant and report any Health & Safety issues to the Line Manager immediately
We would love to meet someone with
- Previous experience working in a Yard at a Builders Merchants (essential)
- A Live and Valid Forklift License (essential)
- Up to date forklift training certificate
- A positive & approachable attitude
- Good product knowledge within the Industry
- Professionalism and who will promote and adhere to the company\\\’s value’s
- Good interpersonal skills, confidence and ability to approach customers
- A good problem solver, logically minded and good math skills
- Good understanding of stock control principles
- Strong attention to detail.
- Able to work to and maintain, set company standards
- Good numeracy and ability to read picking tickets/delivery notes
- Good time management
Desirable Traits
- Committed: Demonstrates dedication and reliability in all tasks, ensuring high standards are consistently met.
- Responsible: Holds accountability for actions and ensures duties are completed safely and effectively.
- Social: Excellent interpersonal skills, with the ability to work collaboratively and positively influence the team dynamic.
Why Work With Us?
- Join a well-established company with a reputation for excellence and customer satisfaction.
- Participate in a supportive and engaging work environment where your contributions are valued.
- Receive competitive salary packages and benefits, including opportunities for professional development and career advancement.
- Contribute to a team driven by shared values and work towards common goals in a rewarding and challenging role.
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Yard Operative - Colney Heath Operations · Colney Heath employer: Lawsons Ltd.
Contact Detail:
Lawsons Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Yard Operative - Colney Heath Operations · Colney Heath
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lawsons. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Yard Operative role and rehearse your answers. Focus on your experience with customer service, teamwork, and any relevant skills like your forklift licence. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Show off your personality! When you meet the team, let your positive attitude shine through. Be friendly, approachable, and ready to engage with everyone. Remember, they’re looking for someone who fits in well with their team culture, so be yourself!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen on the role and helps keep you fresh in their minds as they make their decision.
We think you need these skills to ace Yard Operative - Colney Heath Operations · Colney Heath
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Yard Operative role. Highlight your relevant experience, especially in customer service and yard operations. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so don’t waffle on too much!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lawsons Ltd.
✨Know Your Stuff
Before the interview, brush up on your product knowledge related to fencing, timber, and builders' merchants. Being able to discuss specific products and their uses will show that you're genuinely interested in the role and can provide excellent customer service.
✨Show Off Your Forklift Skills
Since a forklift truck licence is essential for this position, be prepared to talk about your experience operating one. If possible, share specific examples of how you've used it safely and efficiently in previous roles.
✨Demonstrate Team Spirit
As a Yard Operative, teamwork is key. Think of examples from your past jobs where you worked collaboratively with others to achieve a common goal. Highlighting your ability to work under pressure while maintaining a positive attitude will impress the interviewers.
✨Health & Safety First
Familiarise yourself with health and safety practices relevant to yard operations. Be ready to discuss how you’ve adhered to safety protocols in previous roles and how you would maintain high standards in the yard at Lawsons.
