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- Tasks: Drive a Class 2 HIAB truck, delivering materials and providing excellent customer service.
- Company: Join a family-owned company with a strong local reputation in New Malden.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and ongoing training opportunities.
- Other info: Flexible hours with opportunities for career progression and skill development.
- Why this job: Be part of a supportive team and make a real impact in your community.
- Qualifications: Valid UK Class 2 driving licence with HIAB endorsement and customer-focused attitude.
The predicted salary is between 40000 - 42000 £ per year.
We are recruiting a Relief HGV Driver (Class 2 Hiab) to join our New Malden team. This is a customer-facing role responsible for delivering materials to trade and retail customers, operating a Class 2 HIAB-equipped vehicle safely and efficiently, and supporting branch and transport teams during peak periods or cover requirements. The successful candidate will be reliable, safety conscious and adaptable, able to represent the company professionally while maintaining high standards of vehicle care and customer service.
Key Responsibilities
- Operate a Class 2 (C) HGV fitted with a HIAB crane to load, transport and unload goods to customers’ sites, following job sheets and instructions from the Transport Supervisor.
- Ensure all loads are properly secured and protected for transit; use straps, tarpaulins and other appropriate restraints to prevent damage.
- Use the onboard HIAB crane safely and efficiently to lift and place materials at customer sites, following safe systems of work and manufacturer guidance.
- Carry out daily vehicle and HIAB checks, report any defects through the correct channels and ensure vehicle documentation is complete and up to date.
- Plan routes to meet delivery schedules and customer time windows, communicating with the transport office regarding delays, traffic or site restrictions.
- Provide excellent customer service on site and at point of delivery; liaise professionally with customers to ensure safe unloading and placement of goods.
- Assist with loading at branch where required, including manual handling tasks and use of lifting aids, to support efficient turnaround of vehicles.
- Complete delivery paperwork and electronic proof of delivery accurately and promptly, reporting any shortages, damage or customer queries to the Transport Supervisor.
- Adhere to company health and safety policies, use appropriate PPE, follow site-specific instructions and report incidents or near misses immediately.
- Work flexibly to provide cover across the New Malden branch and neighbouring branches as required, supporting peak periods and ad-hoc transport requirements.
Person Specification
- Valid UK Class 2 (Category C) driving licence with HIAB (crane) endorsement and CPC completed.
- Proven experience as an HGV driver operating Class 2 vehicles with HIAB/crane experience is essential.
- Good knowledge of vehicle and HIAB checks, safe use of lifting equipment and manual handling best practice.
- Customer-focused with strong communication skills and a professional, courteous manner when dealing with customers and colleagues.
- Reliable, punctual and able to work flexibly to meet business needs, including early starts and occasional Saturday cover.
- Physically fit and able to carry out manual handling tasks and work outdoors in variable weather conditions.
- Basic IT literacy to use handheld devices and electronic proof of delivery systems.
- Commitment to follow company safety procedures and work as part of a team across yard, branch and transport functions.
Working Hours, Salary and Benefits
- Full-time, permanent relief/cover role based at our New Malden branch.
- Hours will vary to meet operational needs; early starts are common. Flexibility to provide cover across the working week is required. (44.5 hours - Monday - Friday 06.30 - 16.00, plus 1 in 2 Sat 08.00 - 12.00)
- Competitive salary in line with experience and responsibility (£40,000 - £42,000)
- 25 days’ holiday per year plus bank holidays and a celebration day, rising with service in line with company policy.
- Company pension scheme.
- Employee Assistance Programme and access to online GP services.
- Comprehensive induction, HIAB refresher training where required and opportunities for ongoing development and progression.
Why Join New Malden?
- Work for a well-established, family-owned company with a strong local reputation and commitment to service.
- Be part of a supportive, team-focused environment where safety and customer service are prioritised.
- Develop your skills through structured training and clear progression pathways within the business.
- Play an important role in delivering outstanding service to trade and retail customers in New Malden and the surrounding area.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates. If you are a dependable, safety-focused HGV driver with HIAB experience and take pride in delivering excellent service, we would like to hear from you.
Relief HGV Driver - Class 2 Hiab Transport · New Malden employer: Lawsons Ltd.
Contact Detail:
Lawsons Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief HGV Driver - Class 2 Hiab Transport · New Malden
✨Tip Number 1
Network like a pro! Chat with fellow drivers, suppliers, or even customers. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show up at local branches and introduce yourself. A friendly face can make all the difference, and it shows you're proactive about finding work.
✨Tip Number 3
Keep your skills sharp! Consider taking a refresher course on HIAB operation or customer service. It’ll not only boost your confidence but also make you stand out to employers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from enthusiastic candidates like you!
We think you need these skills to ace Relief HGV Driver - Class 2 Hiab Transport · New Malden
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Class 2 HIAB experience and any relevant skills. We want to see how your background fits with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in New Malden. Share your passion for customer service and safety, and let us know what excites you about this role.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. This helps us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Lawsons Ltd.
✨Know Your Vehicle Inside Out
Make sure you’re familiar with the Class 2 HGV and HIAB crane you'll be operating. Brush up on vehicle checks, safe loading practices, and how to secure loads properly. This knowledge will not only impress your interviewers but also show that you take safety seriously.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, prepare examples of how you've provided excellent service in the past. Think about times when you’ve dealt with difficult situations or gone the extra mile for a customer. Being able to communicate effectively and professionally is key!
✨Be Ready for Practical Questions
Expect questions that test your problem-solving skills and ability to handle unexpected situations on the road. For instance, how would you manage a delay due to traffic? Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Demonstrate Flexibility and Reliability
The job requires flexibility in working hours and locations. Be prepared to discuss your availability and willingness to cover shifts or work early starts. Highlight any previous experience where you’ve adapted to changing schedules or demands, as this will show you’re a dependable team player.