At a Glance
- Tasks: Deliver quality products safely while providing top-notch customer service.
- Company: Join Lawsons, the UK's largest independent supplier of building materials.
- Benefits: Earn £39,000-£40,000 with 25 days holiday and great perks.
- Other info: Enjoy a supportive work environment with opportunities for growth.
- Why this job: Be part of a trusted team and make a real impact in deliveries.
- Qualifications: Must have a valid HGV Class 2 and Hiab License with driving experience.
The predicted salary is between 39000 - 40000 £ per year.
Role Overview
We are recruiting a Relief HGV Driver (Class 2 Hiab) to join our New Malden team. This is a customer-facing role responsible for delivering materials to trade and retail customers, operating a Class 2 HIAB-equipped vehicle safely and efficiently, and supporting branch and transport teams during peak periods or cover requirements. The successful candidate will be reliable, safety conscious and adaptable, able to represent the company professionally while maintaining high standards of vehicle care and customer service.
Key Responsibilities
- Operate a Class 2 (C) HGV fitted with a HIAB crane to load, transport and unload goods to customers’ sites, following job sheets and instructions from the Transport Supervisor.
- Ensure all loads are properly secured and protected for transit; use straps, tarpaulins and other appropriate restraints to prevent damage.
- Use the onboard HIAB crane safely and efficiently to lift and place materials at customer sites, following safe systems of work and manufacturer guidance.
- Carry out daily vehicle and HIAB checks, report any defects through the correct channels and ensure vehicle documentation is complete and up to date.
- Plan routes to meet delivery schedules and customer time windows, communicating with the transport office regarding delays, traffic or site restrictions.
- Provide excellent customer service on site and at point of delivery; liaise professionally with customers to ensure safe unloading and placement of goods.
- Assist with loading at branch where required, including manual handling tasks and use of lifting aids, to support efficient turnaround of vehicles.
- Complete delivery paperwork and electronic proof of delivery accurately and promptly, reporting any shortages, damage or customer queries to the Transport Supervisor.
- Adhere to company health and safety policies, use appropriate PPE, follow site‑specific instructions and report incidents or near misses immediately.
- Work flexibly to provide cover across the New Malden branch and neighbouring branches as required, supporting peak periods and ad‑hoc transport requirements.
Person Specification
- Valid UK Class 2 (Category C) driving licence with HIAB (crane) endorsement and CPC completed.
- Proven experience as an HGV driver operating Class 2 vehicles with HIAB/crane experience is essential.
- Good knowledge of vehicle and HIAB checks, safe use of lifting equipment and manual handling best practice.
- Customer-focused with strong communication skills and a professional, courteous manner when dealing with customers and colleagues.
- Reliable, punctual and able to work flexibly to meet business needs, including early starts and occasional Saturday cover.
- Physically fit and able to carry out manual handling tasks and work outdoors in variable weather conditions.
- Basic IT literacy to use handheld devices and electronic proof of delivery systems.
- Commitment to follow company safety procedures and work as part of a team across yard, branch and transport functions.
Working Hours, Salary and Benefits
- Full‑time, permanent relief/cover role based at our New Malden branch.
- Hours will vary to meet operational needs; early starts are common. Flexibility to provide cover across the working week is required. (44.5 hours – Monday – Friday 06:30 – 16:00, plus 1 in 2 Sat 08:00 – 12:00)
- Competitive salary in line with experience and responsibility (£40,000 – £42,000)
- 25 days’ holiday per year plus bank holidays and a celebration day, rising with service in line with company policy.
- Company pension scheme.
- Employee Assistance Programme and access to online GP services.
- Comprehensive induction, HIAB refresher training where required and opportunities for ongoing development and progression.
Why Join New Malden?
- Work for a well‑established, family‑owned company with a strong local reputation and commitment to service.
- Be part of a supportive, team‑focused environment where safety and customer service are prioritised.
- Develop your skills through structured training and clear progression pathways within the business.
- Play an important role in delivering outstanding service to trade and retail customers in New Malden and the surrounding area.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates. If you are a dependable, safety‑focused HGV driver with HIAB experience and take pride in delivering excellent service, we would like to hear from you. #HP
#J-18808-LjbffrRelief HGV Driver - Class 2 Hiab Transport · New Malden in London employer: Lawsons Ltd.
At Lawsons, we pride ourselves on being the UK's largest independent supplier of fencing, timber, and building materials, offering a supportive work culture that values excellence and teamwork. As a Relief HGV Driver in New Malden, you'll enjoy competitive pay, generous holiday allowances, and a comprehensive benefits package, all while working in a dynamic environment that fosters personal and professional growth. Join us to be part of a company that has been committed to quality and customer service since 1921, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Relief HGV Driver - Class 2 Hiab Transport · New Malden in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, especially those who might know someone at Lawsons. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of HIAB operations and customer service best practices. We want you to show off your skills and experience confidently!
✨Tip Number 3
When you get that interview, don’t just talk about your driving experience. Share stories that highlight your customer service skills and how you’ve built relationships in past roles. It’s all about making a connection!
✨Tip Number 4
Apply through our website for a smoother process! It shows you're serious about the role and gives us a chance to see your application in the best light. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Relief HGV Driver - Class 2 Hiab Transport · New Malden in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your HGV Class 2 and Hiab experience. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your driving history and any relevant roles in the Builders Merchants industry.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Relief HGV Driver role. Share your passion for customer service and how you’ve built strong relationships in previous jobs. Keep it friendly and professional!
Show Off Your Communication Skills:Since this role involves a lot of interaction with customers, make sure your application reflects your excellent communication skills. Use clear and concise language, and don’t forget to mention any experiences where you’ve gone above and beyond for customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other great opportunities we have at Lawsons!
How to prepare for a job interview at Lawsons Ltd.
✨Know Your Stuff
Make sure you’re familiar with Lawsons and their products. Brush up on the types of fencing, timber, and building materials they supply. This will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your Driving Skills
Be prepared to discuss your previous driving experience, especially in the Builders Merchants industry. Highlight any specific situations where you’ve successfully handled deliveries or operated a HIAB crane, as this will demonstrate your expertise.
✨Customer Service is Key
Since this role involves a lot of customer interaction, think of examples where you’ve provided excellent customer service. Be ready to explain how you build relationships and handle difficult situations with a cheerful disposition.
✨Safety First
Familiarise yourself with road safety regulations and health and safety procedures. Be ready to discuss how you ensure safe delivery and prevent loss or damage, as this will show that you take your responsibilities seriously.
