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- Tasks: Drive vans to deliver goods, assist with loading, and provide excellent customer service.
- Company: Join a well-established, family-owned company with a strong local reputation.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and ongoing training opportunities.
- Other info: Flexible working hours with clear progression pathways available.
- Why this job: Be part of a supportive team and make a real impact in your community.
- Qualifications: Valid UK driving licence, delivery experience, and strong communication skills.
The predicted salary is between 31000 - 33000 £ per year.
We are recruiting a Van Driver to join our Coulsdon team. This is a customer-facing, branch-based role responsible for delivering goods to trade and retail customers, assisting with loading and unloading, and representing the company professionally at all times. The successful candidate will be reliable, safety conscious and adaptable, able to work as part of a busy team to ensure timely, accurate and safe deliveries across the local area.
Key Responsibilities
- Drive company vans to deliver materials to customers’ sites, following job sheets and instructions from the Transport Supervisor.
- Ensure all loads are properly secured for transit using straps, tarpaulins and other appropriate restraints to prevent damage.
- Load and unload goods safely at branch and customer sites, assisting customers and colleagues where required.
- Plan routes to meet delivery schedules and customer time windows, communicating promptly with the transport office regarding delays, traffic or site restrictions.
- Provide excellent customer service at point of delivery; liaise professionally with customers to ensure safe placement of goods and resolve queries courteously.
- Carry out daily vehicle checks, report any defects through the correct channels and ensure vehicle documentation is complete and up to date.
- Complete delivery paperwork and electronic proof of delivery accurately and promptly, reporting any shortages, damage or customer queries to the Transport Supervisor.
- Assist with loading at branch where required to support efficient turnaround of vehicles and maintain stock accuracy.
- Adhere to company health and safety policies, use appropriate PPE, follow site-specific instructions and report incidents or near misses immediately.
- Work flexibly to provide cover across the Coulsdon branch and neighbouring branches as required, supporting peak periods and ad-hoc transport requirements.
Person Specification
- Valid UK driving licence (Category B) with a clean, safe driving record; ADR or additional categories are beneficial but not essential.
- Previous experience in a delivery or drivers’ role within a builders’ merchant, trade distribution or similar environment is essential.
- Good practical knowledge of manual handling and safe working practices with a commitment to follow company procedures.
- Customer-focused with strong communication skills and a professional, courteous manner when dealing with customers and colleagues.
- Reliable, punctual and able to work flexibly to meet business needs, including early starts and occasional Saturday cover.
- Physically fit and able to carry out manual handling tasks and work outdoors in variable weather conditions.
- Basic IT literacy to use handheld devices and electronic proof of delivery systems.
- A team player who works well with colleagues across yard, branch and transport functions to deliver safe and efficient service.
Working Hours, Salary and Benefits
- Full-time, permanent position based at our Coulsdon branch. Typical contracted hours will vary to meet operational needs; early starts are common.
- Flexibility to provide cover across the working week is required. (For example: 44.5 hours - Monday - Friday 06:30 - 16:00 or 07:30 - 17:00, plus 1 in 2 Saturdays 08:00 - 12:00)
- Competitive salary in line with experience (£31,000 - £33,000).
- 25 days’ holiday per year plus bank holidays and a celebration day, rising with service in line with company policy.
- Company pension scheme.
- Employee Assistance Programme and access to online GP services.
- Comprehensive induction, on-the-job training and opportunities for ongoing development and progression.
Why Join Coulsdon?
- Work for a well-established, family-owned company with a strong local reputation and commitment to service.
- Be part of a supportive, team-focused environment where safety and customer service are prioritised.
- Develop your skills through structured training and clear progression pathways within the business.
- Play an important role in delivering outstanding service to trade and retail customers in Coulsdon and the surrounding area.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates. If you are a dependable, safety-focused driver who takes pride in delivering excellent service, we would like to hear from you.
Van Driver Transport · Coulsdon employer: Lawsons Ltd.
Contact Detail:
Lawsons Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Van Driver Transport · Coulsdon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Coulsdon branch and its values. This will help you show that you're genuinely interested in being part of their team and can tailor your answers to fit their culture.
✨Tip Number 2
Practice your delivery skills! Since this role is all about customer interaction, think of examples from your past experiences where you've provided excellent service. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your flexibility! The job requires early starts and occasional Saturday work, so be prepared to discuss your availability. Highlight any previous roles where you’ve had to adapt to changing schedules or demands.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable using digital tools, which is a bonus for this role.
We think you need these skills to ace Van Driver Transport · Coulsdon
Some tips for your application 🫡
Show Off Your Driving Skills: Make sure to highlight your valid UK driving licence and any relevant experience you have in delivery roles. We want to see that you’re reliable and safety-conscious, so don’t hold back on sharing your clean driving record!
Customer Service is Key: Since this role is customer-facing, it’s super important to showcase your communication skills. Tell us about times when you’ve gone the extra mile for a customer or resolved a tricky situation – we love a good story!
Be Detail-Oriented: When filling out your application, pay attention to the details! Make sure your delivery paperwork experience shines through, and mention any familiarity with electronic proof of delivery systems. We appreciate candidates who are organised and thorough.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Lawsons Ltd.
✨Know Your Routes
Familiarise yourself with the local area and potential delivery routes. Being able to discuss your knowledge of the area during the interview shows that you're proactive and ready to hit the ground running.
✨Safety First
Brush up on your knowledge of safe loading and unloading practices. Be prepared to discuss how you ensure loads are secured and what safety measures you take while driving. This will demonstrate your commitment to safety, which is crucial for this role.
✨Customer Service Skills
Think of examples where you've provided excellent customer service in previous roles. Be ready to share how you handle customer queries or complaints, as this role is customer-facing and requires strong communication skills.
✨Flexibility and Teamwork
Prepare to talk about your ability to work flexibly and as part of a team. Share experiences where you've adapted to changing schedules or supported colleagues, as this will highlight your reliability and team spirit.