At a Glance
- Tasks: Support sales teams with technical proposals and customer enquiries in the electrical industry.
- Company: Join a prestigious UK manufacturer known for innovation and excellence.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a focus on customer service excellence.
- Why this job: Be on the front line of sales, making a real impact in the electrical utilities market.
- Qualifications: HNC or higher in electrical engineering and strong communication skills required.
The predicted salary is between 35000 - 45000 € per year.
To support our external Sales Teams with the technical proposals needed to help drive profitable business. The ideal candidate will be familiar with the Electrical Utilities Market (DNO, IDNO, ICP, EV, Renewables, rail sectors or export markets etc.). Our candidate will have excellent communication skills, good knowledge of the Electrical industry and preferably hold an HNC or higher in electrical engineering.
As a member of the sales and tendering team you will be on the ‘front line’, dealing with initial customer contact through email, telephone calls, answering technical product questions and collating and issuing appropriate sales materials and quotations as guided by the sales team. Fully supported by the Sales Channel Heads and other departments, you will take ownership to ensure our customers receive best in class customer service, responding to their enquiry or request for information with enthusiasm and professionalism. The role may involve travel to other Lucy Group offices in the UK and customer premises. This will also involve direct support to the external sales team, assisting them with their external activities. The role is a salaried position, offered at a competitive market rate + benefits working for a prestigious UK manufacturer.
Key Accountabilities
- Support the Sales Teams with the sales and tendering process by assisting with tender preparation, administration, contract handover, customer call handling and sales generation.
- Support the Sales Teams to gather their data and help with the return actions.
- Communicate customer requirements internally.
- Manage Customer order handover to Customer Services/ Contract Management team.
- Follow-up open tenders to assist the Sales Teams.
- Support for UK Distributors.
- Support L1 (L1 – “standard product enquiries”) Technical Queries received by either phone or email.
- To undertake any other duties and responsibilities as required / instructed to maintain and / or improve the efficiency, quality and service provided by the company.
- Comply with all company policies and procedures and maintain confidentiality of information relating to the company’s business and staff.
Job Context
The position is responsible for:
- Receiving customer enquiries via email, telephone and web-based portals.
- Reviewing specification documents including technical drawings and schematics, understand the customer requirements, clarifying where necessary, and matching the application with the most suitable product offering.
- Championing the customer enquiry internally, coordinating, and driving the input from other departments including, but not limited to, Operations, Technical, Marketing, Quality, Logistics, Finance, Customer Services, Legal.
- Completion of Customer Pre-qualification questionnaires.
- Authoring of Customer quotations from a data base of pre-configured products.
- Authoring of Customer tenders with bespoke solutions.
- Maintenance of Tender Procedures and documentation eg. Tender templates/descriptions, Literature/IOMs/Type Test Certs for inclusion in tenders, tenders themselves, skeleton files and post sales Contracts handover.
- Operating and updating the CRM system.
- Archive Control.
Sales and Tendering Engineer employer: Lawson Fuses
At Lucy Group, we pride ourselves on being an exceptional employer, offering a dynamic work environment where innovation meets collaboration. Our Sales and Tendering Engineers play a crucial role in supporting our external sales teams, backed by comprehensive training and development opportunities that foster professional growth. Located in the UK, we provide a competitive salary and benefits package, alongside a culture that values teamwork, customer service excellence, and a commitment to sustainability in the electrical utilities market.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Tendering Engineer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Electrical Utilities Market. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice your pitch! You’ll want to be ready to talk about your skills and experiences in a way that highlights how you can support the sales team. We recommend rehearsing with a friend or in front of a mirror to build confidence. Remember, enthusiasm goes a long way!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. Use this opportunity to reiterate your interest in the role and mention something specific from your conversation. We love seeing candidates who take initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are eager to support our sales teams and drive business forward!
We think you need these skills to ace Sales and Tendering Engineer
Some tips for your application 🫡
Know Your Stuff:Make sure you understand the Electrical Utilities Market and the specifics of the role. Brush up on your knowledge of DNO, IDNO, ICP, EV, and Renewables. This will help you tailor your application and show us you're the right fit!
Show Off Your Skills:Highlight your communication skills and any relevant experience in sales or tendering. We want to see how you can support our external Sales Teams, so don’t hold back on showcasing your abilities in your written application.
Be Professional Yet Personable:While we love a professional tone, don’t forget to let your personality shine through! We’re looking for someone who can connect with customers and colleagues alike, so make sure your application reflects that enthusiasm.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at Lawson Fuses
✨Know Your Stuff
Make sure you brush up on your knowledge of the Electrical Utilities Market. Familiarise yourself with terms like DNO, IDNO, and EV. Being able to speak confidently about these topics will show that you're serious about the role.
✨Practice Makes Perfect
Rehearse common interview questions related to sales and technical proposals. Think about how you would handle customer enquiries or explain complex technical concepts in simple terms. This will help you articulate your thoughts clearly during the interview.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, be prepared to demonstrate your communication skills. You might be asked to role-play a customer call or explain a technical product. Keep it professional but also friendly!
✨Ask Smart Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, the sales process, or how success is measured in the role. It shows you're genuinely interested and have done your homework.
