Helpdesk Scheduler & Support Specialist (Day/Night Shifts) in Welwyn Garden City

Helpdesk Scheduler & Support Specialist (Day/Night Shifts) in Welwyn Garden City

Welwyn Garden City Full-Time 24750 - 30250 £ / year (est.) No working from home possible
Lawrence Dean Recruitment

At a Glance

  • Tasks: Manage calls, schedule engineers, and update job info for a busy Helpdesk.
  • Company: Join INDCORE, a dynamic company in Welwyn Garden City.
  • Benefits: Flexible shifts, competitive pay, and a supportive team environment.
  • Other info: Great opportunity to develop your career in a fast-paced setting.
  • Why this job: Perfect for organised individuals who thrive under pressure and love helping others.
  • Qualifications: Strong phone skills, multitasking ability, and a passion for customer service.

The predicted salary is between 24750 - 30250 £ per year.

INDCORE is seeking two Helpdesk Assistants to support a busy commercial Helpdesk from Welwyn Garden City.

One role covers 6am–3pm, the other 12pm–9pm, handling calls, scheduling engineers and updating job information with accuracy.

Ideal candidates are organised, confident on the phone and able to manage several tasks under pressure, ensuring excellent customer service and prompt updates to clients and engineers.

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Helpdesk Scheduler & Support Specialist (Day/Night Shifts) in Welwyn Garden City employer: Lawrence Dean Recruitment

At Lawrence Dean Recruitment, we pride ourselves on being an excellent employer that values innovation and collaboration. Our hybrid working model allows for flexibility, while our commitment to employee growth ensures you will have opportunities to develop your skills in a supportive environment. Join us in making a meaningful impact through our charity-focused initiatives, all while enjoying competitive benefits and a vibrant work culture.

Lawrence Dean Recruitment

Contact Details:

Lawrence Dean Recruitment Recruitment Team

We think you need these skills to ace Helpdesk Scheduler & Support Specialist (Day/Night Shifts) in Welwyn Garden City

Customer Service
Organisational Skills
Phone Communication
Task Management
Attention to Detail
Time Management
Problem-Solving Skills