At a Glance
- Tasks: Manage customer debt and set up payment plans while providing excellent customer service.
- Company: Purpose-driven organisation in the energy sector focused on sustainability.
- Benefits: Supportive team environment with opportunities for personal and professional growth.
- Other info: Onsite role in Ware with a focus on teamwork and collaboration.
- Why this job: Join a small team making a real difference in customer care and sustainability.
- Qualifications: Experience in credit control and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
An excellent opportunity has arisen for an experienced Credit Controller vacancy with a growing and purpose‑driven organisation operating within the energy sector. This Credit Controller vacancy is based onsite in Ware and offers the chance to join a small, supportive Credit Control team within a business committed to sustainability and customer care. This Credit Controller vacancy would suit someone confident managing customer debt, setting up payment plans and working closely with internal teams to resolve billing issues. The role combines firm but fair credit control with a strong customer service approach.
About the Role
As Credit Controller, you will be responsible for managing outstanding debt across a portfolio of business and domestic customers, with a particular focus on domestic accounts. Key responsibilities will include:
- Contacting customers by phone to chase outstanding debt
- Investigating individual customer accounts to resolve billing queries
- Supporting customers to better understand and manage their energy accounts
- Setting up payment plans and Direct Debits to manage ongoing usage and existing debt
- Liaising with internal teams and providing regular updates and reports
- Working independently while contributing to a small, close‑knit Credit Control team
Credit Controller in Ware employer: Lawrence Dean Recruitment
At Lawrence Dean Recruitment, we pride ourselves on being an excellent employer that values innovation and collaboration. Our hybrid working model allows for flexibility, while our commitment to employee growth ensures you will have opportunities to develop your skills in a supportive environment. Join us in making a meaningful impact through our charity-focused initiatives, all while enjoying competitive benefits and a vibrant work culture.
