Do you love animals? Award-winning organisation have a new opportunity for a consultative and customer focused individual to join their small but expanding team. Our client is recognised for their highly ethical approach and dedication to the needs of the customer and delivery of excellent service standards. This is a permanent office based position, working a shift pattern of 8am - 4.30pm, and 10.00am - 6.30pm Monday to Friday, with one Saturday in three 9am - 1pm.
Customer Service Executive – Benefits Offered
- Salary £25,000 - £26,000 per annum
- 22 days holiday increasing to 25 with length of service
- Free onsite parking
- Regular social events
- Can remote work on Saturdays
Customer Service Executive - Job Overview
- Handling inbound customer service calls and sales enquiries
- Setting up and updating customer records and maintaining the CRM database
- Making outbound calls, converting warm leads through building relationships with customers
- First line complaint resolution
- Completion of relevant administrative duties
Customer Service Executive – Required Skills and Experience
- High standards of customer service
- Strong verbal, written and listening communication skills
- Ability to work in a targeted role
- Planning, organisation and analytical skills
- Computer literate
INDCORE
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Customer Service Executive in Hatfield employer: Lawrence Dean Recruitment
At Lawrence Dean Recruitment, we pride ourselves on fostering a dynamic and supportive work environment where our employees can thrive. As a Helpdesk Manager, you will benefit from ongoing professional development opportunities, a collaborative team culture, and the chance to make a significant impact in a fast-paced setting. Our commitment to employee well-being and growth makes us an exceptional employer for those seeking a rewarding career in commercial services.
