At a Glance
- Tasks: Manage customer orders and coordinate shipments in a fast-paced environment.
- Company: Join a supportive manufacturing team with a focus on export and logistics.
- Benefits: Enjoy a company pension, free parking, and opportunities for skill development.
- Other info: Dynamic role with potential for career growth in logistics and export.
- Why this job: Make an impact by ensuring smooth order processing and exceptional customer service.
- Qualifications: Experience in sales order processing and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced and highly organised Sales Order Administrator (Export & Logistics) to join our dynamic team. This role is ideally suited to someone with a strong background in sales order processing, administration, customer service, or logistics coordination who is comfortable working in a fast-paced manufacturing environment. Experience or familiarity with shipping, logistics, and export procedures would be highly beneficial.
The successful Sales Order Administrator (Export & Logistics) will be responsible for managing customer orders from receipt through to delivery, supporting export activities, and ensuring the smooth coordination of products to customers across the UK and internationally. This is an excellent opportunity for an organised individual with strong communication skills to further develop their career within a supportive and established business.
About the Role
As a Sales Order Administrator (Export & Logistics), you will play a key role in supporting the day-to-day operations of the business. The Sales Order Administrator (Export & Logistics) will manage customer orders from initial receipt through to dispatch, ensuring orders are processed accurately and delivered on time. Working closely with production, logistics teams and external freight partners, you will coordinate shipments, prepare export documentation and provide exceptional customer service throughout the order lifecycle.
Benefits
- Company Pension Scheme.
- Free on-site parking.
- Stable and supportive team environment.
- Opportunity to build on existing skills and develop export knowledge.
- A varied and hands-on role within a successful manufacturing business.
Key Responsibilities
- Manage customer orders from receipt through to delivery using the ERP system (SOP).
- Process sales orders accurately and efficiently, ensuring all information is entered correctly.
- Coordinate UK and international shipments with freight forwarders and couriers.
- Prepare and check export documentation, ensuring compliance with international shipping requirements.
- Respond promptly and professionally to customer enquiries via telephone and email.
- Monitor delivery schedules and proactively resolve any issues affecting customer orders.
- Maintain accurate customer and order records within the ERP system.
- Liaise closely with production, warehouse and logistics teams to ensure customer requirements are met.
- Support export activities and ensure all shipping documentation is completed accurately.
- Build and maintain strong relationships with customers, suppliers and logistics partners.
Requirements
- Previous experience as a Sales Order Administrator, Sales Order Coordinator, Sales Support Administrator, Export Administrator, or within a similar order processing role.
- Proven experience using an ERP system for Sales Order Processing (SOP). Experience with Microsoft Dynamics 365 is desirable but not essential.
- Strong working knowledge of Microsoft Outlook and Microsoft Excel.
- Excellent understanding of sales order processing and operational workflows.
- Exposure to shipping, logistics or export procedures would be advantageous.
- Knowledge of export documentation including EUR1, Certificates of Origin (COO) and Letters of Credit (LC) would be beneficial.
- Excellent organisational skills with the ability to manage multiple priorities.
- High level of accuracy and attention to detail.
- Strong communication, customer service and problem-solving skills.
- Ability to work independently while contributing effectively as part of a team.
Sales Order Administrator (Export & Logistics) in Stevenage employer: Lawrence Dean Recruitment Ltd
Join a thriving manufacturing business that values its employees and fosters a supportive work culture. As a Sales Order Administrator (Export & Logistics), you will benefit from a stable team environment, opportunities for skill enhancement in export logistics, and a comprehensive company pension scheme. With free on-site parking and a hands-on role, this position offers a unique chance to grow your career while contributing to the success of a dynamic team.
Contact Details:
Lawrence Dean Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Order Administrator (Export & Logistics) in Stevenage
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Lawrence Dean Recruitment Ltd and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Lawrence Dean Recruitment Ltd!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Lawrence Dean Recruitment Ltd keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Sales Order Administrator (Export & Logistics) in Stevenage
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Lawrence Dean Recruitment Ltd:This is your chance to really connect with the team at Lawrence Dean Recruitment Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Lawrence Dean Recruitment Ltd
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Lawrence Dean Recruitment Ltd.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Lawrence Dean Recruitment Ltd that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Lawrence Dean Recruitment Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
