At a Glance
- Tasks: Provide top-notch customer service and support sales teams in a dynamic environment.
- Company: Join a successful manufacturing business with a focus on teamwork and growth.
- Benefits: Competitive salary, 20 days holiday, and opportunities for professional development.
- Other info: Full-time role in Hitchin with a friendly and supportive team.
- Why this job: Build strong customer relationships and enhance your sales administration skills.
- Qualifications: Experience in customer service or sales administration is essential.
The predicted salary is between 27000 - 33000 £ per year.
An exciting opportunity has arisen for an experienced Internal Sales Coordinator to join a successful manufacturing business based in Hitchin.
As Internal Sales Coordinator you'll work closely with Account Managers and international distributors, handling customer enquiries, preparing quotations, processing orders and providing after-sales support.
This would suit someone who enjoys building customer relationships, is highly organised and takes pride in providing a professional and responsive service.
- Internal Sales Coordinator – Job Overview
- Provide excellent customer service via telephone, email and meetings
- Respond to customer enquiries professionally and efficiently
- Prepare quotations and process customer orders accurately
- Provide administrative support to UK Account Managers and international distributors
- Manage after-sales enquiries including repairs, replacements and alterations
- Maintain accurate customer information and communication records using Salesforce
- Develop a strong understanding of products and services to confidently support customers
- Liaise with customers, distributors and internal teams to resolve queries and identify solutions
- Support the wider sales team with administration, projects and ad-hoc requirements
- Internal Sales Coordinator – Skills & Experience Required
- Previous customer service or sales administration is essential
- Excellent telephone manner with strong written and verbal communication skills
- Professional, friendly and enthusiastic approach to customer service
- Strong administration and organisational skills
- Excellent attention to detail with the ability to process orders and information accurately
- Confident using Microsoft Office and comfortable learning new systems
- Salesforce or CRM experience would be advantageous
- Ability to remain calm and professional within a busy environment
- Proactive team player with a strong work ethic and flexible approach
- Internal Sales Coordinator – Benefits Offered
- £26,000 - £27,000 depending on experience
- Working hours: Monday – Thursday: 9am – 4.45pm (lunch - 45 minutes) Friday: 8.30am – 4pm (Lunch – 30 minutes)
- 20 days holiday plus bank holiday (including 3 days reserved for Christmas)
- Good benefits
- Opportunity to develop your customer service and sales administration experience
- Full-time, office-based position in Hitchin
- #J-18808-Ljbffr
Internal Sales Coordinator in Hitchin employer: Lawrence Dean Recruitment Ltd
Lawrence Dean Recruitment Ltd is an excellent employer, providing a supportive team environment where employees can thrive in a fast-paced warehouse setting. With Monday to Friday working hours and weekly pay, the company prioritises work-life balance while offering opportunities for personal growth and development within the logistics sector.
Contact Details:
Lawrence Dean Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Coordinator in Hitchin
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Lawrence Dean Recruitment Ltd, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Internal Sales Coordinator in Hitchin
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Lawrence Dean Recruitment Ltd specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Lawrence Dean Recruitment Ltd
✨Know Your Manufacturing Processes
Before you walk into the interview with Lawrence Dean Recruitment Ltd, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Lawrence Dean Recruitment Ltd value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
