At a Glance
- Tasks: Deliver top-notch customer service and maintain high standards in our Club Room and events.
- Company: Join the prestigious St. George’s Hill Lawn Tennis Club, a vibrant community of over 3,500 members.
- Benefits: Gain valuable experience, training, and development in a supportive team environment.
- Why this job: Be part of a dynamic team and enhance your skills in a beautiful lakeside setting.
- Qualifications: Excellent customer service skills and a passion for food and beverage.
- Other info: Flexible hours and opportunities for growth in a friendly, professional atmosphere.
The predicted salary is between 1300 - 1600 £ per month.
To support the F&B Club Room Manager to ensure the service and experience members receive in the Club Room, Lake Room and Events is at the highest level.
Key Responsibilities
- To deliver excellent customer service and maintain service flow and standards at the highest level.
- Take ownership of the members experience.
- Maintain presentation, cleanliness and professionalism.
- Support teammates and always uphold standards.
- Be presentable, punctual and attentive.
Located in Surrey, St. Georges Hill Lawn Tennis Club is a privately owned member’s Tennis and Health Club with a fantastic history and enjoys a loyal membership of over 3,500 members. The Club is set in the heart of the very prestigious St. Georges Hill Estate and is nestled within a beautiful 16 acre lakeside setting. We are looking for someone with excellent customer service skills to add to our growing Food and Beverage department. Covering two restaurants and catering for a variety of different and unique events, this is a great opportunity for someone to learn and develop with us to become an integral member of the team.
As a Food and Beverage Service Assistant you will be responsible for assisting the Restaurant and Kitchen team to ensure a seamless 5 star service is delivered of all orders to our members across our two restaurants.
Qualifications
- Must be able to demonstrate 1st class customer service.
- Enthusiasm for F and B with a positive approach to work.
- Be flexible, work as part of a hard working team and have a willingness to learn.
- Experience of working in a restaurant or bar environment.
Training & Development
At St. George’s Hill Lawn Tennis Club we understand the importance of growth and development. Our senior management team comprises of experienced and friendly managers who will go out of their way to train, coach and lead the F&B team, creating a cohesive and friendly working environment and encouraging growth and a sense of belonging to all our team members.
Are you interested in joining the team as a Food and Beverage Service Assistant? Good because we are looking for people that will define our service from our competitors.
F&B Assistant - Weybridge, Surrey employer: Lawn Tennis Club Limited
Contact Detail:
Lawn Tennis Club Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant - Weybridge, Surrey
✨Tip Number 1
Get to know the club! Before your interview, take a stroll around St. George’s Hill Lawn Tennis Club. Familiarise yourself with the atmosphere and the facilities. This will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as an F&B Assistant and how you'd handle them. Being able to demonstrate your problem-solving skills and a positive attitude during the interview can really set you apart from the competition.
✨Tip Number 3
Dress to impress! Since presentation is key in the F&B industry, make sure you look sharp for your interview. A smart appearance shows that you understand the importance of professionalism and are ready to uphold the club's high standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace F&B Assistant - Weybridge, Surrey
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Be Enthusiastic About F&B: Let your passion for food and beverage shine through in your application. We love candidates who are excited about the industry, so don’t hold back on expressing your enthusiasm and willingness to learn!
Keep It Professional and Presentable: Since we value professionalism, ensure your application is well-formatted and free of errors. A tidy presentation reflects your attention to detail, which is crucial in our F&B environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at St. George’s Hill Lawn Tennis Club!
How to prepare for a job interview at Lawn Tennis Club Limited
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've delivered excellent service in the past, especially in a restaurant or bar setting. This will show that you understand the importance of member experience at St. George’s Hill.
✨Show Your Enthusiasm for F&B
Let your passion for food and beverage shine through during the interview. Talk about what excites you about working in this industry and how you can contribute to creating a fantastic experience for members. A positive attitude goes a long way!
✨Dress to Impress
Since professionalism is key, make sure you dress smartly for the interview. A polished appearance reflects your understanding of the standards expected at the club. It’s all about making a great first impression!
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the team dynamics and training opportunities. This shows that you’re genuinely interested in becoming part of the team and are eager to learn and grow within the role.