At a Glance
- Tasks: Drive operational excellence and improve performance across our law firm network.
- Company: Join Lawhive, a revolutionary legal tech firm backed by top investors.
- Benefits: Enjoy premium healthcare, generous vacation, 401k matching, and equity options.
- Other info: Collaborative culture focused on diversity and continuous improvement.
- Why this job: Be at the forefront of transforming the legal industry with innovative AI solutions.
- Qualifications: 10+ years in operations, strong leadership, and experience in multi-site environments.
The predicted salary is between 119250 - 145750 £ per year.
About Lawhive
Our mission is to make the law accessible to everyone. The legal industry is built on technology and processes that haven’t been updated in hundreds of years - that's why we've reinvented the entire model from the ground up with our own bespoke AI operating system at the core. Lawhive is a regulated law firm with an AI-native platform built to amplify expertise and revolutionize the way people practice law, leading to exceptional outcomes for clients and lawyers. Lawhive Labs is how we bring this vision to life. It's our frontier lab that combines top engineering, design, AI and legal talent from around the world, joining forces to build the future of law. We’re backed by top-tier investors, including Google Ventures, Balderton Capital and TQ Ventures, and in December 2025, we secured $60M Series B funding round to facilitate international expansion and to grow our team. We’re headquartered in London and in 2025 successfully launched in the US…and we’re just getting started.
The Role
The VP Operations is responsible for driving operational excellence across our portfolio of acquired businesses and partner law firms. Working closely with firm leadership, internal operations teams, Finance, People, and senior leadership, you'll ensure every company in our network is operating as efficiently, consistently, and effectively as possible. This is a highly cross-functional leadership role. You'll identify opportunities to improve performance, standardize operational best practices, and help integrate newly acquired firms into a scalable operating model without losing sight of the unique needs of each business. Success in this role requires equal parts strategic thinking and operational execution. You'll spend as much time building long-term operating frameworks as you will solving immediate operational challenges alongside firm leaders.
What You'll Do
- Lead operational strategy across our growing portfolio of acquired businesses
- Partner directly with firm leadership to improve operational performance, client experience, and business efficiency
- Develop and implement standardized operating procedures that can scale across multiple businesses while allowing for appropriate local flexibility
- Identify operational bottlenecks and lead initiatives that improve productivity, quality, and profitability
- Drive post-acquisition operational integration, ensuring newly acquired firms transition smoothly into our operating model
- Establish KPIs and operational reporting that provide visibility into firm and group performance and opportunities for improvement
- Work closely with Finance and Strategy on budgeting, forecasting, operational planning, and business performance reviews
- Partner with People and HR leadership to ensure organizational design, workforce planning, and people processes support operational excellence
- Collaborate with our Product and Engineering teams to implement new systems, workflows, and AI-enabled processes across the network
- Support change management initiatives, helping leaders successfully adopt new ways of working
- Build strong relationships with partners and senior leaders across our partner law firms, acting as a trusted advisor on operational matters
- Foster a culture of continuous improvement, accountability, and data-driven decision-making
What You'll Bring
- 10+ years of operations experience within professional services, legal, consulting, financial services, healthcare, or another complex, multi-site, portfolio environment
- Experience leading operations across multiple business units, regions, or acquired companies
- Demonstrated success implementing scalable operating models in high-growth organizations
- Strong commercial acumen with the ability to balance operational improvements alongside financial outcomes
- Exceptional stakeholder management skills, with experience influencing senior executives and business owners
- Experience working closely with Finance, People/HR, and technology functions
- Strong analytical skills and a strong use of operational metrics to drive decision-making
- Proven ability to lead large-scale operational change initiatives
- Outstanding communication and leadership skills with a collaborative, low-ego approach
- Experience in M&A integration is a bonus
- Experience within legal services or other regulated professional services is a strong advantage
Interview process
- Introductory call with our Talent team
- 1:1 with your hiring manager
- Practical skills assessment
- Values interview with one of our Founders
We offer!
Benefits
- Healthcare benefits: 'Premium' plan with 100% employee cover and 50% dependent cover
- Vacation: 20 days + 11 Federal holidays + 1 day of Birthday leave
- 401k: Matching contribution up to 2% of salary
- Equity: Options in Lawhive LTD
Diversity at Lawhive
At Lawhive we know that diversity of thought is critical to delivering outlier outcomes. As such, we’re always working hard to ensure we build a diverse, inclusive team. We’re not yet where we want to be but as we scale we’ll only ever increase the focus we apply to this.
VP Operations employer: Lawhive
At Lawhive, we prioritise our lawyers' well-being and professional growth, offering a unique work culture that champions flexibility and innovation. With the support of cutting-edge technology and a commitment to reducing administrative burdens, our remote setup allows you to focus on delivering exceptional legal services while enjoying a generous holiday allowance and opportunities for career advancement. Join us in reshaping the legal landscape and be part of a dynamic team backed by leading investors, where your expertise will truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land VP Operations
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Lawhive.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Lawhive.
✨Tailor Your LinkedIn Presence
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We think you need these skills to ace VP Operations
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Lawhive.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Lawhive. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Lawhive
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Lawhive, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Lawhive, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Lawhive could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Lawhive as they’re likely seeking a candidate who can enhance their workplace culture.
