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- Tasks: Build relationships with lawyers, drive engagement, and enhance their experience at Woodstock.
- Company: Join a unique law firm that prioritises people and innovation.
- Benefits: 33 days annual leave, extended Christmas holiday, pension contributions, and charity day.
- Why this job: Make a real impact on lawyer satisfaction and community growth in a supportive culture.
- Qualifications: Experience in customer success or account management, ideally in a fast-paced environment.
- Other info: Be part of a diverse team shaping the future of legal services.
The predicted salary is between 36000 - 60000 £ per year.
About Woodstock Legal Services: Woodstock Legal Services isn’t your typical law firm. We’re breaking the mold – ditching the jargon, delivering expert advice, and doing things differently in the legal world. We’ve gathered our wisdom from years of legal experience and paired it with a willingness to break the mold. At Woodstock, you’ll be part of a people-first culture where ideas are welcomed, collaboration is second nature, and your contribution really matters. We invest in our internal teams because we know they’re the engine that keeps everything running and we’re proud of the culture we’ve built together.
About Woodstock Legal Services & Lawhive Partnership: The Woodstock vision was to create a law firm that felt different, one where lawyers had true freedom and flexibility within a community of grade A lawyers and the best operational and regulatory support on offer - all while ensuring our clients remain our constant focus. Since 2014, Woodstock has grown into a community of more than 60 lawyers, built on the principle that legal practice can be both professional and personal. We set out to create a place where lawyers have the freedom to shape fulfilling careers, and where clients benefit from clear, expert advice delivered with genuine care. That vision remains at the heart of everything we do. By joining the Lawhive Group, we are strengthening this vision - combining the trusted relationships and values that define Woodstock, with innovative tools that ease the pressures of legal work. This means our lawyers can dedicate more time to what matters most: guiding and supporting our clients.
About the Role: Location: Poole / Remote
What you’ll do:
- Be the go-to person for our lawyers: Build deep, trusted relationships - especially during onboarding - and become their first port of call for help, advice, or ideas.
- Drive engagement and growth: Regularly check in with lawyers to understand their goals, help them get the most out of Woodstock and realise their professional ambitions in terms of revenue generation and client following.
- Champion the lawyer experience: Run training sessions, collect feedback, spot friction points, and collaborate with product and legal operations to make things better.
- Create a sense of community: Bring lawyers together through events and discussions, helping them feel part of something bigger than themselves.
- Support professional excellence: Monitor caseloads, support compliance, and work with our legal ops team to maintain a high bar for quality.
- Spot opportunities for growth: Identify lawyers who are ready to scale and work with the marketing and business development teams to achieve growth.
You’ll be great in this role if you...
- Have experience in customer success or account management, ideally in a fast-paced, startup environment.
- Know how to build long-term relationships and are confident communicating with professionals who expect a high standard.
- Are empathetic, proactive, and solutions-focused, with a strong belief in putting the customer first.
- Thrive in environments where you can take ownership, improve processes, and make things happen.
- Are comfortable with ambiguity and motivated by the chance to help shape a growing company.
Nice to have:
- You’ve worked in or with law firms, legaltech companies or platforms that serve professional services.
- You’ve studied or practiced law (LLB or former solicitor is a strong plus).
- You’ve worked with or supported consultant solicitors, sole practitioners, or lawyers building their own books of business.
Why join us? You’ll join a purpose-driven team at an exciting stage of growth, with real autonomy, a supportive culture, and the opportunity to help shape how thousands of people access legal help. You’ll have a measurable impact on lawyer satisfaction, community growth, and the broader success of Lawhive.
UK Benefits: 33 days’ annual leave (25 + bank holidays) plus your birthday off, Extended Christmas holiday, Pension contribution, Give back - support a good cause with a charity day each year, Regular socials/team events.
Diversity at Woodstock Legal Services: At Lawhive, we know that diversity of thought is critical to delivering outlier outcomes. As such, we’re always working hard to ensure we build a diverse, inclusive team, and as we scale, we’ll only ever increase the focus we apply to this.
Senior Account Manager - Woodstock Legal Services in Poole employer: Lawhive
Contact Detail:
Lawhive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager - Woodstock Legal Services in Poole
✨Tip Number 1
Network like a pro! Get out there and connect with people in the legal field. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building relationships can open doors that applications alone can’t.
✨Tip Number 2
Show your personality! When you get the chance to chat with hiring managers or during interviews, let your authentic self shine through. Woodstock values a people-first culture, so being genuine can really set you apart from the crowd.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for account management roles and think about how your experience aligns with what Woodstock is looking for. Practising your answers will help you feel more confident when it’s showtime.
✨Tip Number 4
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining the Woodstock team!
We think you need these skills to ace Senior Account Manager - Woodstock Legal Services in Poole
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique experiences and perspectives that make you a great fit for Woodstock.
Tailor Your Application: Make sure to customise your application to reflect how your skills and experiences align with the role of Senior Account Manager. Highlight your customer success or account management experience, especially in fast-paced environments, to show us you’re the right match!
Show Your Passion for People: Since we’re all about building relationships, emphasise your ability to connect with others. Share examples of how you've fostered community and collaboration in previous roles – we love seeing that people-first approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Woodstock Legal Services!
How to prepare for a job interview at Lawhive
✨Know the Company Inside Out
Before your interview, dive deep into Woodstock Legal Services. Understand their unique approach to law, their culture, and how they prioritise client relationships. This knowledge will help you connect your experience with their values during the conversation.
✨Showcase Your Relationship-Building Skills
As a Senior Account Manager, building trust is key. Prepare examples of how you've successfully fostered long-term relationships in previous roles. Highlight your proactive approach and empathy, as these traits align perfectly with what Woodstock is looking for.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle ambiguity. Think of specific situations where you've improved processes or supported clients effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Your Passion for Community Building
Woodstock values a sense of community among its lawyers. Be ready to discuss how you've previously created engagement opportunities or training sessions. Share your ideas on how to enhance the lawyer experience and contribute to a collaborative environment.
