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For Companies At a Glance
- Tasks: Support lawyers by managing operations, compliance, and client interactions.
- Company: Join Lawhive, a pioneering platform making legal help accessible for everyone.
- Benefits: Enjoy 34 holidays, equity options, and regular team socials.
- Why this job: Be part of a dynamic team shaping the future of legal services with technology.
- Qualifications: Organisational skills and a passion for improving legal services are key.
- Other info: Great opportunity for growth in a fast-paced, supportive environment.
The predicted salary is between 30000 - 42000 ÂŁ per year.
About Lawhive
We’re on a mission to make sure everyone has access to the law. Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world’s first AI lawyer, specifically built for consumer legal work. Equal access to the law is one of the biggest and most pressing unsolved problems in society today. We’re passionate about leveling the playing field and believe access to the law should be a basic utility in society.
About The Role
Location: Poole – hybrid – 2 days in office. Come and join us to help build a world‑class Lawyer Support Team here at Lawhive. Our Lawyer Support Team is the driving force behind everything we do – the go‑to contact for lawyers working on the Lawhive platform, ensuring they have everything they need to focus on what they do best: delivering expert legal advice and an exceptional client experience. You’ll be at the heart of it all – keeping operations running smoothly, managing the details, and creating a seamless experience across every touchpoint. From platform guidance and case management support to handling compliance‑related questions, your work will make a real difference in how our lawyers and clients experience Lawhive.
If you’re organised, proactive, and thrive on getting the details right, this could be the perfect role for you. Whether you already have some legal or office experience, or you’re ready for your next big step, we’re looking for someone with initiative, a strong work ethic, and a genuine passion for administration and support. This is an excellent opportunity to join a fast‑growing, forward‑thinking company that genuinely values its people and invests in their development. You’ll be part of a dynamic start‑up environment where your work helps shape the future of the legal industry.
What You’ll Do
- Sort, scan, and file incoming post in the right case folders
- Prepare and send outgoing post, bundles, and recorded deliveries
- Handle document prep and manage printers/scanners
- Send ID checks and client care letters via our e‑verification system (Legl)
- Troubleshoot client issues and review verification results
- Certify ID for clients using paper‑based checks
- Open and manage new legal files in LEAP
- Ensure compliance requirements are completed accurately
- Support both consultants and the internal legal team
- Help onboard new consultants and provide professional, friendly support
- Build strong working relationships across the business
- Respond to queries by email, phone, or Teams
- Collaborate with teammates to manage priorities and meet deadlines
What We’re Looking For
- Experience working within an admin, operational or customer support role
- A genuine love of organisation, detail, and process
- Strong communication and problem‑solving skills – you’re calm under pressure and confident in resolving issues quickly
- Highly organised, with excellent attention to detail and the ability to manage multiple requests at once
- Proactive – you take ownership, spot gaps, and act on them
- A passion for improving legal services and making a difference through technology
- Professional, discreet, and reliable – especially with sensitive client data
UK Benefits
- 34 Holidays (25 days annual leave + your birthday off + bank holidays in England)
- Equity (Share Options)
- Pension
- Regular team building activities and socials!
- 20% off legal fees through Lawhive
US Benefits
- Healthcare benefits: 'Premium' plan with 100% employee cover and 50% dependent cover
- Vacation: 20 days + 11 Federal holidays + 1 day of Birthday leave
- 401k: Matching contribution up to 2% of salary
- Equity: Options in Lawhive LTD
Seniority level: Entry level
Employment type: Full-time
Job function: Legal Law Practice
Lawyer Support Associate - Woodstock Legal Services in Poole employer: Lawhive
Contact Detail:
Lawhive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lawyer Support Associate - Woodstock Legal Services in Poole
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those connected to Lawhive. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching Lawhive’s mission and values. Show us how your passion for making legal services accessible aligns with what we do. We love seeing candidates who genuinely care about our cause!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through! Be ready to share examples of how you've tackled challenges in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you’re keen and professional, which is exactly what we’re looking for in a Lawyer Support Associate.
We think you need these skills to ace Lawyer Support Associate - Woodstock Legal Services in Poole
Some tips for your application 🫡
Show Your Passion for Law: When writing your application, let us see your enthusiasm for making legal services accessible. Share why you believe in our mission at Lawhive and how you can contribute to it.
Be Organised and Detail-Oriented: We love a well-structured application! Make sure your CV and cover letter are clear, concise, and free of errors. Highlight your organisational skills and attention to detail, as these are key for the Lawyer Support Associate role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. Show us how your background aligns with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Lawhive
✨Know the Company Inside Out
Before your interview, dive deep into Lawhive's mission and values. Understand how they combine legal expertise with technology to improve access to law. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Organisational Skills
As a Lawyer Support Associate, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or streamlined processes. This will demonstrate your ability to thrive in a fast-paced environment.
✨Prepare for Compliance Questions
Since compliance and ID verification are crucial parts of the role, brush up on what qualifies as valid ID and the importance of compliance in legal services. Being knowledgeable about these topics will impress your interviewers and show you're ready to hit the ground running.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, how success is measured in the role, or the future of Lawhive’s technology. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
